"Overall it was a lovely place to stay, and the staff were great and food fantastic. We had a room in the main house on the top floor, overlooking the garden. However we did leave a day early because we had two sleepless nights on a overly firm mattress and thin lumpy pillows. When you wake up at 2am, 4am and 6am, and are tossing and turning because you can't get comfy does spoil a lovely stay. Simply better pillows and a good mattress topper would make the world of difference. I'm not sure reception staff when i noted it saying 'no one has complained before', doesn't mean previous guests haven't felt the same! If you love firm mattresses where the springs dig it, you'll have great time.... saying all that the staff we met were fantastic and food we had was great quality and served with care and attention especially taking accont allergies! "