Hyrum City Square Hotels

"Pool and hot tub water was disgusting. "

"Not bad at all."

"I was greeted by a very nice staff person . as I approached my room and was getting my stuff out of my car two very creepy old men were whistling and making gestures for me come to their car. It was creepy and gross. I walked up to my room which I shouldn’t have done but they watched me the whole way and stared at me cause I watched them through the window. I went to the front desk and they couldn’t help me cause the manager wasn’t there. I chose to leave immediately and get a different hotel. I went back and talked to the manager the next day and she was a bit dismissive and said she would need to review the cameras and then talk about issuing me a refund. I wasn’t happy. She said because they offered me solutions she wasn’t sure if she would be able to. I told her the solutions weren’t good enough. Her solutions were to move my room and or call the police. Either way the men would still know I was staying there and I felt like my safety was still not taken seriously. After reviewing the cameras she did decide to issue me a full refund. It should of never been a question in the first place. The room was old. The couch in the room was dirty and the whole motel needs and upgrade. They need to advertise it as a motel and not a hotel inn and suites cause it’s nothing like that. When I looked at the pictures there were none of the actual outside of the motel rooms. I would never chose this hotel again and advise people to beware. It’s gross and dingy "

"This is a good hotel. It's just old, but our stay was really great. It was quiet, well lit parking lot, good breakfast, and very convenient location. Only negative thing was that we arrived around 11:15pm and I stood there ringing the bell for about 20 mins till someone showed up. They were apologetic, but I wish I didn't have to wait that long. Other than that, it was a good stay."

"Would recommend staying here"

"The hotel was open but had. No power. Couldn’t shower in the dark at 930 pm. Pool was not available. Breakfast was ok. No hot tub. And NO DISCOUNT!"

"Excellent location for a graduation event at USU! Cleaning and kitchen staff wee amazing."

"Room was very clean"

"The only down side is that the toilet room has a sliding glass door that faces the beds, so when someone turns the light on in the middle of the night, the beds are directly illuminated by the light. Not good for light sleepers."