Poor reception attitude at the front desk!Terrible reception!Worst front desk I've ever seen!
HUI
於 2023 年 12 月住了 1 晚
2/10 很差
SUJANE
2022 年 9 月 20 日
讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
SUJANE
於 2022 年 9 月住了 4 晚
10/10 優異
Yang
2019 年 1 月 10 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Yang
於 2019 年 1 月住了 1 晚
6/10 一般
rupeshkumar
2025 年 7 月 28 日
不滿:職員與服務和住宿狀況
Room booked under may name was allocated to some other person without checking proper documents and details by staff. At the time of our checking other staff member allocated same room with two keys, found someone’s luggage is already there. The staff is on duty smart enough, cross checked all our details and finally allocated different room and transferred charged payment on our room
rupeshkumar
於 2025 年 7 月住了 1 晚
6/10 一般
SAW PHO
親子同遊
2025 年 7 月 26 日
Floor carpet need to change
SAW PHO
於 2025 年 7 月住了 2 晚
2/10 很差
Belal
親子同遊
2025 年 7 月 26 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
I didn't like anything at all
Belal
於 2025 年 7 月住了 1 晚
8/10 不錯
JODY (New Castle)
伴侶同遊
2025 年 7 月 20 日
讚好:職員與服務
The staff were very b friendly.
The property and room were run down. Clean enough but not great.
JODY
於 2025 年 7 月住了 1 晚
10/10 優異
Aaliyah
2025 年 7 月 19 日
讚好:整潔度、設施服務和住宿狀況
Good choice
Aaliyah
於 2025 年 7 月住了 1 晚
8/10 不錯
Deattrya
親子同遊
2025 年 7 月 14 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
N/A
Deattrya
於 2025 年 7 月住了 1 晚
10/10 優異
Aaliyah
2025 年 7 月 7 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice place everything close by and nice rooms
Aaliyah
於 2025 年 7 月住了 1 晚
8/10 不錯
Robert
商務旅客
2025 年 6 月 25 日
讚好:設施服務和住宿狀況
No hot water but it was a hot day anyway, so I didn’t mind.
Robert
於 2025 年 6 月住了 1 晚
10/10 優異
Douglas
2025 年 6 月 23 日
No issues at all, everything went smoothly
Douglas
於 2025 年 6 月住了 1 晚
6/10 一般
Eileen
家人同遊
2025 年 6 月 22 日
讚好:職員與服務
不滿:整潔度
The hotel interior was not well kept, floors were dirty and the room smelled similar to a wet dog. Quite outdated and in need of complete renovation
Eileen
於 2025 年 6 月住了 1 晚
8/10 不錯
Kimberly
伴侶同遊
2025 年 6 月 19 日
讚好:整潔度
Front desk employee was very accommodating.
Kimberly
於 2025 年 6 月住了 1 晚
2/10 很差
Heather
家人同遊
2025 年 6 月 16 日
不滿:整潔度、設施服務和住宿狀況
The front desk was not welcoming, and the hotel had a weird smell to it. However the room didnt have the smell.
There was tissue laying on the floor by the bed crusty hard stain on the top blanket crumbs on the sheet when they were pulled back and a red stain on the mattress cover that you could see through the sheets. When the front desk was contacted he was not apologetic he said i had to strip the bed bring him the dirty sheets and then i had to make the bed. He was rude and not empathetic toward the situation. While in the shower the shower curtain at the bottom was moldy and dirty the tub didnt drain while showering and one of the towells were dirty.
The next day the manager was very dry but apologized. There was no hair dryer in the room or hotel the breakfast in the morning was a muffin in brown bag.
Heather
於 2025 年 6 月住了 2 晚
8/10 不錯
Rainier
2025 年 6 月 15 日
Rainier
於 2025 年 5 月住了 1 晚
10/10 優異
Emelda
2025 年 5 月 31 日
讚好:整潔度、職員與服務和住宿狀況
Good
Emelda
於 2025 年 5 月住了 1 晚
2/10 很差
gerard
2025 年 5 月 29 日
gerard
於 2025 年 5 月住了 1 晚
10/10 優異
Derek
2025 年 5 月 29 日
讚好:整潔度
Derek
於 2025 年 5 月住了 1 晚
6/10 一般
Yolanda (Howard Beach)
伴侶同遊
2025 年 5 月 27 日
不滿:住宿狀況
Beds need upgrading; so does all the rooms in general. TV too small for such a decent size room. Should have been a 50-60 inch TV.
Yolanda
於 2025 年 5 月住了 3 晚
2/10 很差
Steph (North Olmsted)
2025 年 5 月 19 日
不滿:整潔度、職員與服務和住宿狀況
The manager owner is very hateful and its eextreamly dirty the rooms food on walls and very dusty and has roaches n roadents if u complain they throw u out
Steph
於 2025 年 4 月住了 1 晚
2/10 很差
Melissa
2025 年 5 月 16 日
讚好:職員與服務
不滿:整潔度
I was suppose to have a non-smoking hotel room. As soon as I open the door, the smoke smell was over whelming. I advised the front desk and they went to the room and applied some deodorizer. I went out to dinner and when I arrived back, the smell was worse. It was so bad it was burning the back of my throat and inside my nose. I could not stay in that room. Hotel was unable to provide any acceptable accommodations. I understand that some guest break the rule of no smoking, but when this happens, rooms need to be cleaned properly to remove the smell.
Melissa
於 2025 年 5 月住了 1 晚
6/10 一般
Susan
伴侶同遊
2025 年 5 月 6 日
讚好:整潔度、職員與服務和住宿狀況
The sweeper was never run in the hallway the whole time we were there. This hotel was really nice when we first started coming there. It is really getting run down. The parking lot needs repaved. People must not know how to read because someone was always smoking right outside the door even though there were 2 signs there no smoking. You could also smell smoke in the hallways. This will be the last time we stay at your hotel.
Susan
於 2025 年 5 月住了 3 晚
6/10 一般
Samuel
商務旅客
2025 年 5 月 5 日
讚好:設施服務
不滿:住宿狀況
I stayed two nights here. The first room they put me in smelled like something died in it. I explained it to the receptionist and they gave me a new room right away. The new room was fine.
The staff were nice, but they seemed overworked. A couple times I had to wait by the front office for someone to talk to for up to 15 minutes. Seems like management needs to hire more folks.
Samuel
於 2025 年 4 月住了 2 晚
8/10 不錯
Steven
家人同遊
2025 年 4 月 28 日
Bed
Room was clean only issue king bed to close to window not easy getting in bed and out.