Townsville Cluden Racecourse Hotels

"Yes"

"Unit was below average for cleanliness, only 1 tea towel, not enough toilet paper and no dishcloths provided to wipe down surfaces. You could tell the staff were only there to get paid. (6 day stay) Activities for children with water slides fed and lovely pool for everyone. Clean bbq to use for free. Laundry facilities $6 per load. Need washing powder. "

"There was a big black stain on top sheet, so I tried turning it around - there was a lot of debris in my sheets. Obviously not clean sheets, ar all. I had issues with this the time before and the staff were great and moved us. The room was dirty as. Clean sheets are probably the only thing that’s really important to me. Won’t be going back this time. Usually stay in the city now. "

"Didn't swim"

"This great hotel adjoins the City Arcade, with Woolworths, a chemist, hairdresser, bottleshop and other shops. Very close to everything in the city centre. The temperaturewas kept perfect by the airconditioner. Lovely rooms. Friendly staff. Very clean. Comfortable beds. Slept the best in ages. "

"Pool is roughly half the size that the pictures make out but it's still nice enough. The hotel is ok. Clean but they need to look behind doors for dirt as well. There was significant grot behind the bathroom door which you see when you close the door and under the basin which you see while sitting on the toilet. Not nice. It was very noisy. Kids running up and down outside the room and parents yelling. Mowers going etc etc. Between the rooms there was no noise but from outside it's a real issue with people coming and going. In all it was an ok stay but I wouldn't be inclined to book again."

"Yes, me & my little family enjoyed our one week stay."

"Because of flooding we were unable to get to this motel. Unable to comment about this motel"

"This was hands down the filthiest accomodation I have ever seen in my life & Stayz need to do better when contacted about things like this. We were at this property for 2hrs in which I took a heap of pics waited for response from host property manager & stayz & got nowhere but ignored & told somebody will contact you. I cancelled accomodation & have fought Stayz for refund for 2 weeks straight "