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The Palmer Collective

4.0 star property
Hotel with free parking, near Magnetic Island Ferry Terminal

Choose dates to view prices

Photo gallery for The Palmer Collective

Reception
Breakfast, lunch and dinner served
Reception
Exterior
1 bedroom, pillow-top beds, desk, iron/ironing board
The Palmer Collective in South Townsville offers a quiet garden setting with a spa tub, outdoor pool, and sun loungers. Guests enjoy WiFi, breakfast at Palmer's Bar & Kitchen, and attentive staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Gym
The current price is HK$729
HK$806 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, 1 King Bed

1 bedroom, pillow-top beds, desk, iron/ironing board

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(35 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Separate bedroom
Private bathroom
Hairdryer
  • 194 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, pillow-top beds, desk, iron/ironing board

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(79 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Separate bedroom
Private bathroom
Hairdryer
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
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About the area

Map
12 14 Palmer Street, South Townsville, QLD, 4810

What's nearby

  • The Strand Beach - 11 min walk - 1.0 km
  • Magnetic Island Ferry Terminal - 11 min walk - 1.0 km
  • Queensland Country Bank Stadium - 13 min walk - 1.1 km
  • Castle Hill - 13 min walk - 1.1 km
  • Townsville Entertainment & Convention Centre - 16 min walk - 1.4 km

Getting around

  • Townsville Station - 4 min drive
  • Townsville, QLD (TSV) - 8 min drive

Restaurants

  • ‪Pedlar Project - ‬6 min walk
  • ‪Palmer’s Bar & Kitchen - ‬1 min walk
  • ‪IMC Steak House - ‬2 min walk
  • ‪Simply Tops Seafood Bar - ‬2 min walk
  • ‪Madcow - ‬8 min walk

About this property

The Palmer Collective

Upscale hotel near Magnetic Island Ferry Terminal
Take advantage of a coffee shop/cafe, a garden and laundry facilities at The Palmer Collective. The on-site restaurant, Palmer's Bar & Kitchen, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy perks such as:
  • An outdoor pool, along with sunloungers
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), free bike hire and luggage storage
  • A vending machine, outdoor furniture and coworking spaces
  • Guest reviews say great things about the helpful staff and location
Room features
All 118 rooms boast comforts such as air conditioning, as well as amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Fridges, electric kettles and daily housekeeping

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  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 182 reviews
The price is HK$770
HK$853 total
includes taxes & fees
23 Nov - 24 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; AUD 12 to 31.95 for adults and AUD 13 to 31.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Palmer's Bar & Kitchen

Things to do

  • Free bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Fixed shower seat
  • Hardwood flooring in public areas
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Sunday (4:30 AM - midnight)
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternative location: [Rydges Townsville - 23 Palmer Street, Townsville QLD 4810]

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per stay.
Cots (infant beds) are available for AUD 30.0 per stay

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 12 to 31.95 for adults and AUD 13 to 31.95 for children
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

ibis Townsville Hotel
Townsville Central Hotel
Townsville Central Hotel formerly Ibis Townsville
Central Hotel formerly Ibis
Townsville Central formerly Ibis Townsville
Central formerly Ibis
ibis Townsville
Townsville Central
Townsville Central Hotel (formerly Ibis Townsville)
Townsville Central Hotel
The Palmer Collective Hotel
The Palmer Collective South Townsville
The Palmer Collective Hotel South Townsville

Frequently asked questions

Does The Palmer Collective have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at The Palmer Collective?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at The Palmer Collective on 23 Nov 2025 start from HK$729.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Palmer Collective pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Palmer Collective?

Self-parking is free at this property.

What time is check-in at The Palmer Collective?

Check-in start time: 2 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Palmer Collective?

Checkout is at 10 AM.

Where is The Palmer Collective located?

Located in South Townsville, this hotel is within 1 mi (2 km) of Maritime Museum of Townsville and Magnetic Island Ferry Terminal. Perc Tucker Regional Gallery and Museum of Tropical Queensland are also within 15 minutes. Townsville Station is 29 minutes by foot.

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The Palmer Collective Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 396 out of 774 reviews
Rating 8 - Good. 273 out of 774 reviews
Rating 6 - Okay. 56 out of 774 reviews
Rating 4 - Poor. 36 out of 774 reviews
Rating 2 - Terrible. 13 out of 774 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aislinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really nice rooms and excellent restaurant
Stayed 1 night in May 2025

10/10 Excellent

Amela

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and rooms were very clean
Stayed 4 nights in Jul 2025

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Great stay overall, property was very clean and tidy and staff were amazing.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jamie

Liked: Staff & service
Great place, great location
Stayed 1 night in Jun 2025

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Good value, good location
Stayed 1 night in Jun 2025

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay walking distance to football stadium and to the city centre the dining is great and the hotel manager is amazing
Stayed 1 night in May 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and welcoming. Very enjoyable stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
The collective was a great for a Townsville food options out front door. Was easy walking to the Strand and city centre . Staff friendly and helpful. Rooms comfortable not huge size window views and fity. Staff fr and helpful
Window view
Stayed 4 nights in Aug 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a few days stay close to city amenities
Stayed 1 night in Jul 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff were very friendly and helpful!
Stayed 1 night in Jan 2025

8/10 Good

gregory

Liked: Staff & service, property conditions & facilities
Friendly staff. Room was not serviced properly.
Stayed 4 nights in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and location

Very good value for money hotel in a great locale. Especially loved the free biscuits daily!
Stayed 7 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great as always
Stayed 1 night in May 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Jul 2025

10/10 Excellent

Bree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Mar 2025

8/10 Good

greg

Great location, comfortable bed, clean and very easy access.
Stayed 4 nights in Sep 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

I stay here each time I visit Townsville as it is close to great dining and the QCB Stadium for footy and events.
Stayed 1 night in Aug 2024

10/10 Excellent

Leilani

Great location
Stayed 1 night in Nov 2023

10/10 Excellent

Sharn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay if going to the stadium easy walking distance. Friendly staff and clean and tidy rooms
Stayed 1 night in Jun 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room with friendly staff
Stayed 1 night in Sep 2023

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are tiny, but otherwise a great hotel
Stayed 5 nights in Jun 2023

6/10 Okay

Carolina

Liked: Cleanliness
Disliked: Staff & service
Close to all restaurant
Stayed 5 nights in Aug 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

It is the perfect location for my weekend trips to Townsville to watch the NQ Cowboys play.
Stayed 2 nights in May 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasure to stay there room clean and tidy no mark on the wall or carpet bed is very very comfortable service was fantastic restaurant was clean parking is very good I would stay there again well done and thank you for make our stay very comfortable Regards Frank
Stayed 5 nights in Jun 2024