2/10 Terrible
Lekeysha
Business traveller
7 Apr 2024
Disliked: Staff & service, amenities
The hotel manager Sheila had housekeeping clean my room while I was away and leave the curtain open with all of my personal items and belongings exposed all day. I returned back to my room in the evening to find curtain open and did know what to think. This behavior put my safety at risk and because I did not feel safe I checked out of the hotel and went some place else I felt more safe. I went back to Knights Inn today to speak with Sheila about her irresponsibly compromising my safety by telling housekeeping to leave the curtain open to my room and to remind her of all the people who are coming up missing and sold into sex trafficking . I told her I wanted a refund. She told me that she was not giving me a refund because I stayed there until 7pm and to do what I have to do and to go because she is not listening to me. I left my hotel room around 7am that morning because I drove into Bryan to do Uber in light of the Chilifest so I was gone ALL DAY. And my room and personal belongings were exposed ALL DAY. I even called the College Station Police Department to standby at the hotel so I could gather my things to go to another hotel. I will be looking into the law/policy that governs the hotels responsibility of care on behalf of its guests. She had no sympathy or concern for how her actions impacted my stay nor how I felt about it as a guest. This was the very worst experience I ever had in any hotel I have stayed in and spent my money with.
Lekeysha
Stayed 2 nights in Apr 2024