Melbourne Collendina Reserve Hotels

"The room was a lot smaller than other places I have stayed at. It wasn't really detailed clean, ensuite had scum on the bottom of shower area tiles. There wasn't a microwave in room/common areas. Only in Dining area at Breakfast. Plenty of car parks, however there was a sign at entrance charging for car park. As I don't drive, that didn't apply to me. The room was not very soundproofed, or very poorly proofed, as I could hear the baby crying from two rooms up. I did however appreciated & respected the staff @ check-in. They were very patient with me while I tried to locate ID & Credit Card, which was buried in my luggage. Extra Star for allowing me to check-in the following day; I had to attend a medical emergency with one of my Children while I was enroute to Ibis Fawkner. I had paid for 2 nights, only stayed 1 due to my emergency. No refund was offered, and no compensation either."

"The person at reception was friendly and helpful and the room was very clean"

"Poor "

"Excellent location to restaurants and shopping. Staff were friendly and helpful and rooms were spacious and modern. "

"Room very clean, staff very friendly and helpful, not sure about breakfast as we never had any. "

"Very tired and run down unit, smells, demanding a $100 bond, clean bed, basically a bed for the night. Permanent renters noisy, smoking outside door & shouting till late. Close to tram in to town though."

"The only complaint we had was the coffee in our room. Don’t know if it was stale but wasn’t nice. Just felt that they could have better coffee/tea facilities "

"Was okay but marks on blinds and gaping hole in shower."

"Parking was fine , a/c did not wok well at all "