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"When we got to our room and turned on the TV, we didn't have any connection. A phone call to the front desk had the attendant up to our room within a couple of minutes. He quickly fixed the TV and was on his way. Great and friendly service! "

"Love the quick and easy check-in. Nice breakfast in the morning POOL could’ve been cleaner smell like pee. No pool towels in my room had No hand soap cleaning staff must had forgotten all those things "

"Property was very clean and the staff was very friendly. "

"Don’t know how to communicate with people because of their accent and it’s frustrating to them to keep explaining their self."

"The best thing about this hotel is their customer service. We stayed 2 nights for a local soccer tournament. The staff was amazing. They were flexible and patient. They allowed our soccer team to setup in the lobby for a team meal while we watched the Columbus Crew vs FC Cincinnati game. The room was very clean. I would have loved an elevator, but no big deal. Pool was clean and warm. "

"IT WAS COMFORTABLE AND QUIET I LOVED IT THE STAFF WERE FRIENDLY "

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"Our stay was great until it came to check out. I had ask for a later check out offered to even pay extra money sunday morning agreed to a 1pm check-out. As i was getting in the shower 2 different people knocked on the door 1st very apologetic 2nd 1 was when i was in the shower and he decided to knock and just walk right into the room all before 11am. I felt it was a violation of my privacy. No communication was giving for the later check out. Which should of been done.."

"Sierra and Angela checked us in and were really terrific the entire time we were there. We're always comfortable staying at the Drury and appreciate the staff so much!"