Dear Patricia, Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed the unique atmosphere and amenities offered at our hotel, including our vibrant common spaces and engaging activities. It's wonderful to know that our staff made a positive impression on you with their attentiveness and communication. We apologize for any inconvenience caused by the pool closure and the issue with the bathtub, and we'll address these concerns promptly to ensure a more seamless experience for our guests in the future. We're thrilled that you appreciated our coffee service and found solace in our bar area. Your kind words motivate us to continue providing exceptional service, and we look forward to welcoming you back for another enjoyable stay soon. If there's anything further we can assist you with, please don't hesitate to let us know.Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear Stanislava, We sincerely apologize for the inconvenience and discomfort you experienced during your recent stay with us. It is disheartening to learn that we fell short of meeting your expectations in several areas, including the functionality of the AC, noise disturbances, elevator accessibility, and the service provided by our staff. Please rest assured that your feedback has been taken seriously, and we will address these issues internally to prevent similar occurrences in the future. We deeply regret the inconvenience caused and understand your frustration. We understand the impact these issues had on your experience and are committed to making necessary improvements. We're committed to regaining your trust in us. If you would like to discuss your experience further or if there is anything we can do to assist you to make it right, please don't hesitate to reach out to us directly. Thank you again for your feedback, and we hope to have the opportunity to better serve you in the future.Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear Javier, We sincerely apologize for falling short of your expectations during your recent stay with us. Providing a clean and comfortable environment for our guests is paramount, and we regret that we did not meet this standard during your visit. Your feedback regarding cleanliness and the condition of the hotel is concerning, and we will address these issues with our housekeeping and maintenance teams to ensure improvements are made. However, we're pleased to hear that you found our service to be satisfactory, and we appreciate your recognition of our team's efforts. We value your feedback as it helps us to identify areas for improvement, and we hope to have the opportunity to welcome you back for a more positive experience in the future. If there's anything further we can do to assist you, please don't hesitate to reach out to us directly.Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear Melissa, We appreciate you taking the time to share your feedback with us. We sincerely apologize for any cleanliness and hotel condition issues you encountered during your stay. Maintaining a high standard of cleanliness and upkeep is a top priority for us, and we regret that we fell short of your expectations in this regard. Please know that your comments have been noted, and we will work diligently to address these areas to ensure a more pleasant experience for our future guests. We're committed to regaining your trust in us. If you would like to discuss your experience further or if there is anything we can do to assist you to make it right, please don't hesitate to reach out to us directly. Should you reconsider staying with us in the future, we would welcome the opportunity to provide you with the exceptional experience you deserve.Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear Nora, We sincerely apologize for the experience you had during your stay with us. Providing a clean and comfortable environment for our guests is of utmost importance to us, and we regret that we fell short of your expectations. Your feedback regarding the cleanliness of the room and the condition of the facilities has been taken seriously, and we will address these issues immediately to ensure they do not occur in the future. Please know that this is not indicative of our usual standards, and we are committed to providing a positive experience for all our guests. We're committed to regaining your trust in us. If you would like to discuss your experience further or if there is anything we can do to assist you to make it right, please don't hesitate to reach out to us directly. Should you reconsider staying with us in the future, we would welcome the opportunity to provide you with the exceptional experience you deserve.Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear Brittany, Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a fantastic staycation experience with us and that our hotel provided you with a quiet and relaxing atmosphere. It's great to know that you felt like you were on vacation in another city while staying with us, and we're delighted that we could create a home away from home for you. Your kind words about our beautiful hotel, cleanliness, and excellent service mean a lot to us. We hope to have the pleasure of welcoming you back for another enjoyable stay soon!Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear Gabriele,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a pleasant experience overall and that you found our cleanliness and service to be satisfactory. Please accept our sincere apologies for the oversight regarding the amenities in your room. We have shared your feedback with our housekeeping team to ensure that such issues are addressed promptly in the future. Your comfort and satisfaction are of the utmost importance to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for an even better experience in the future. If there is anything else we can assist you with, please do not hesitate to reach out to us directly.Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear Judith, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at our property and found our facilities to your satisfaction. Providing a comfortable and pleasant experience for our guests is our top priority, and we are pleased that you enjoyed our breakfast offerings. Your positive comments are greatly appreciated, and we hope to have the pleasure of welcoming you back on your next visit. If there is anything more we can do to enhance your experience, please do not hesitate to let us know.Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear Jonathan, Thank you for sharing your experience with us. We're pleased to hear that you appreciated the artistic design of our rooms and found them clean and inviting. Your feedback regarding the dust around the baseboards and the window dressing is noted, and we will address this with our housekeeping staff, to ensure a more comfortable stay for our guests. We strive to provide accommodations that meet the needs of all our guests and are delighted that you found our hotel to be adequate for your stay. We hope to have the opportunity to welcome you back for another stay in the future.Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear Michael, Thank you so much for taking the time to share your experience! We are thrilled to hear that you enjoyed your stay at our renovated Colorado Springs motel and that you found our unique features and amenities to your liking. It's wonderful to know that you appreciated the comfortable beds, updated design, and fun decor touches in your room, as well as the fantastic common areas, including our lobby, lounge, and gym facilities. We are delighted that our friendly staff contributed to making your stay memorable, and we look forward to welcoming you back for another enjoyable experience in the future!Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear Michael, Thank you for sharing your feedback with us. We apologize that your experience did not fully meet your expectations based on our description and photos. Your comments regarding the gym, pool, and room amenities are noted, and we will address these areas to ensure a better experience for our guests in the future. We are glad to hear that you found our staff to be the highlight of your stay, as providing excellent service is paramount to us. We hope to have the opportunity to welcome you back and exceed your expectations on your next visit. If there is anything else we can do to enhance your experience, please let us know.Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear Byung, Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that you enjoyed dining at our hotel restaurant and that you found the mountain view and meals to be delightful. Providing exceptional service, along with a clean and well-maintained environment, is always our top priority, and we're delighted to hear that we met your expectations in every aspect of your stay. We truly appreciate your recommendation and look forward to welcoming you back for another memorable experience soon!Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear Trent, First and foremost, I want to extend my heartfelt appreciation for dedicating your time to share your review of your recent stay at our hotel. We're sincerely sorry to hear about your disappointing experience during your stay with us. Providing clean and peaceful accommodations is of utmost importance to us, and we regret that we fell short of meeting your expectations in this regard. Please know that we take cleanliness and noise issues seriously, and we are actively addressing them with our housekeeping and maintenance teams to ensure that future guests do not encounter similar challenges. We appreciate your feedback as it helps us to continuously improve our services. If you would like to discuss your experience further or if there is anything we can do to assist you, please don't hesitate to reach out to us directly. If you're willing to give us another chance, we would be grateful for the opportunity to provide you with the exceptional experience you deserve.Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Greetings Denise, We sincerely apologize for the inconvenience and disappointment you experienced during your stay with us. It's disheartening to learn that we fell short of meeting your expectations. Please know that the issues you encountered are not reflective of our usual standards, and we are taking immediate steps to address them. Our team is dedicated to providing a comfortable and enjoyable experience for all our guests, and we regret that we did not meet that standard during your visit. We appreciate your valuable feedback, and we will use it to make necessary improvements to ensure a more pleasant stay for future guests. If you give us another chance, we would love the opportunity to exceed your expectations.Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear Deborah,Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed many aspects of your stay, including our well-appointed main building and the exceptional service provided by our staff. We apologize for any inconvenience regarding the absence of bottled water and glassware in your room. Your comments have been duly noted, and we will strive to ensure that such amenities are readily available for our guests in the future. We appreciate your patronage and hope to welcome you back for an even more enjoyable experience soon.Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear Krista, Thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed your stay and found our property to be peaceful. Our team works hard to ensure that every guest has a comfortable and enjoyable stay, and we're thrilled to hear that our mission resonated with you. Your kind words will be shared with our staff as encouragement to continue delivering exceptional service. We look forward to welcoming you back for another wonderful stay in the future!Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear Nora, We're sorry to hear that your experience fell short of your expectations. Our goal is always to provide our guests with exceptional service and accommodations, and it's disappointing to learn that we did not meet your needs during your stay. If you have any specific feedback or concerns that you would like to share with us, we would appreciate the opportunity to address them and make improvements for future guests. Your feedback is invaluable to us, and we hope to have the chance to welcome you back in the future for a more enjoyable experience.Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear Leishla,Thank you for sharing your positive experience with us! We are thrilled to hear that you had an excellent stay at our hotel and that our cleanliness, hotel condition, and service met your expectations. Providing exceptional experiences for our guests is our top priority, and we are delighted that we succeeded in doing so during your visit. We appreciate your kind words and look forward to welcoming you back on your next trip. If there is anything more we can do to enhance your stay further, please do not hesitate to let us know.Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear Ryan, We sincerely apologize for the disappointment you experienced during your stay. It's disheartening to hear that our hotel did not meet your expectations, and we apologize for any inconvenience caused by the condition of your room. Your feedback regarding the room's cleanliness and condition is extremely valuable to us, and we assure you that we are taking steps to address these issues with our maintenance and housekeeping teams. We strive to provide a comfortable and enjoyable experience for all our guests, and we regret that we fell short in your case. Please know that your concerns will be addressed, and we hope for the opportunity to welcome you back in the future to provide you with the excellent stay you deserve.Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear Amaris, Thank you for your glowing review! We are thrilled to hear that you had a great stay with us and that you found our hotel to be clean, well-maintained, and provided excellent service. Ensuring a positive experience for our guests is our top priority, and we're delighted to know that we met your expectations. We appreciate your kind words and hope to welcome you back for another wonderful stay in the future!Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear Phillip,Thank you so much for your glowing review! We're delighted to hear that you had a wonderful experience during your stay with us. Providing exceptional service and maintaining a clean and welcoming environment are our top priorities, and we're thrilled that we could meet your expectations in these areas. It's fantastic to know that you enjoyed the vibe of our common area and found it to be a fun and enjoyable space. We would be honored to welcome you back for another fantastic stay in the future!Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Greetings Andre, Thank you very much for taking the time to leave us such a positive review! We're thrilled to hear that you had a fantastic experience during your stay with us. Providing a clean and comfortable environment, along with excellent service, is something we strive for, and we're delighted that we could meet your expectations. Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future!Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear Paul,We would love to know more about your horrible experience and 1 out of 5 star score. It does not look like you checked in with us or stayed at our hotel...? Our goal is to provide you with a wonderful experience and I hope we have another opportunity to do so in the future.

Dear Bradley, We sincerely apologize for falling short of your expectations during your recent stay with us. Providing a safe and comfortable environment for all our guests is of utmost importance to us, and it's disheartening to learn that we did not meet these standards during your visit. Your feedback is valuable to us, and we will use it to address the issues you mentioned and improve our services. If you would like to discuss your experience further or if there is anything we can do to assist you, please don't hesitate to reach out to us directly. We appreciate your candor and hope to have the opportunity to regain your trust in the future.Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear Emalee, Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your stay and found our property to be unique and eco-friendly. Providing a welcoming atmosphere and sustainable practices are important aspects of our commitment to guest satisfaction, and we're delighted that you appreciated them. We look forward to welcoming you back for another memorable stay in the future.Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear MarcAnthony, We're sorry to hear that your experience fell short of your expectations. Our team strives to provide exceptional service to all our guests, and we regret that we did not meet your needs during your stay. If you would like to discuss your experience further or if there is anything we can do to assist you, please don't hesitate to reach out to us directly.Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Greetings Sean, Thank you for taking the time to share your feedback with us! We are delighted to hear that you had an overall positive experience during your stay. Your compliments about our service are greatly appreciated, as providing exceptional service to our guests is always our top priority. We also appreciate your feedback regarding cleanliness and hotel condition, as we are constantly striving to improve in all areas. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. If there is anything specific you feel we could improve upon, please do not hesitate to let us know.Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear Kim, Thank you for taking the time to share your feedback with us. We appreciate your rating and would love to learn more about your experience to better understand how we can improve. Our goal is to ensure that each guest has a memorable and enjoyable stay, and we regret if we fell short of meeting your expectations in any way. If there are specific areas where you feel we can enhance our services or facilities, please do not hesitate to reach out to us. We value your input and hope to have the opportunity to welcome you back for a more positive experience in the future.Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear Vanessa, Thank you for choosing to stay with us and for sharing your positive experience! We are delighted to hear that you enjoyed your time at our hotel and found our front office team to be accommodating. It's fantastic to know that you found our beds comfortable and that you would consider staying with us again. We look forward to welcoming you back for another wonderful stay in the future! If there is anything specific you would like us to arrange for your next visit, please feel free to let us know.Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear Michael,Thank you very much for taking the time to leave such a positive review! We are thrilled to hear that you enjoyed your stay with us and that our hotel met your expectations in terms of cleanliness, condition, and service. Providing a comfortable and welcoming experience for our guests is always our top priority, and we are delighted that we succeeded in doing so during your visit. Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back again in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Safe travels!Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Hello M Linn,I trtied to reach you through your room and number you left on file for us as I would love to speak with you directly. Please do not hesitate to give me a call so we can discuss your arrival experience and my staff when you are available. Thank you.

Dear Ashley,Thank you for your enthusiastic review! We're thrilled to hear that you had such a fantastic experience during your stay with us.It's wonderful to know that you found your stay to be absolutely wonderful, and we're delighted to hear that you plan to return. Providing exceptional experiences for our guests is our top priority, and we're thrilled that we succeeded in making your stay memorable.Thank you for choosing to stay with us, and for taking the time to share your feedback. We can't wait to welcome you back again soon for another fantastic stay!With gratitude,

Dear Ann,Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience during your stay with us.We're delighted that you found our staff to be friendly and helpful. Providing excellent service to our guests is our top priority, and we're glad that our team exceeded your expectations.It's wonderful to hear that you enjoyed the charm of your room and the beautiful lobby. We strive to create a welcoming and comfortable atmosphere for all our guests, and we're glad that you felt that warmth during your stay.We're also pleased to hear that you enjoyed the board games in the lobby and found the commissary to be convenient. We aim to provide a variety of amenities to enhance our guests' experience, and we're glad that you were able to take advantage of them.Thank you for choosing to stay with us, and for taking the time to share your feedback. We hope to have the opportunity to welcome you back again soon for another fantastic stay.With gratitude,

Dear Pooja,Thank you for sharing your feedback with us! We're delighted to hear that you found our hotel to be a fun and convenient place to stay while exploring Colorado Springs.We appreciate your positive comments about our hotel's condition and service. Providing excellent service to our guests is a top priority, and we're glad that our team was able to make your stay enjoyable.We apologize if you found the cleanliness to be lacking during your stay. Maintaining a clean and comfortable environment for our guests is important to us, and we will use your feedback to address any areas where improvements can be made.We're thrilled to hear that you would stay with us again, and we look forward to welcoming you back in the future. If there's anything specific you enjoyed about your stay or if there are any ways we can make your next visit even better, please don't hesitate to let us know.Thank you for choosing to stay with us, and we can't wait to see you again soon!

Dear Jason,Thank you for sharing your feedback with us. We're glad to hear that you found our service to be excellent during your stay.We're sorry to hear that you rated the cleanliness and hotel condition lower than expected. Maintaining a clean and well-maintained environment is a top priority for us, and we apologize for any shortcomings you experienced in this regard.Your feedback is invaluable to us, and we will use it to identify areas for improvement and to ensure that we meet and exceed your expectations in the future. If there are any specific areas where you feel we could improve, please don't hesitate to let us know.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back again for a more enjoyable experience.With gratitude,

Dear Jorge,Thank you for your feedback! We're thrilled to hear that you enjoyed our lobby and fitness center, and that you found our hotel's condition and service to be top-notch.We appreciate your positive rating about the cleanliness of our facilities, although we note there may be areas for improvement based on your feedback. Your satisfaction is important to us, and we will use your comments to continue to enhance our cleaning processes. Please provide any comments that will help us improve the 4 out of 5 score.Thank you for choosing to stay with us, and for taking the time to share your experience. We hope to have the opportunity to welcome you back again soon for another enjoyable stay.Warm regards,

Dear Anthony, Thank you very much for taking the time to leave us such a positive review! We're delighted to hear that you enjoyed your stay with us and appreciated our efforts towards sustainability, including our tree-planting initiative. Providing a clean and comfortable environment for our guests is our top priority, and we're thrilled to see that reflected in your experience. We hope to have the pleasure of welcoming you back soon for another enjoyable stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear Ann Marie, Thank you for sharing your feedback with us, and we're glad to hear that you find our hotel convenient for your needs. We sincerely apologize for any inconvenience caused by the incident with another guest during your recent stay. Ensuring the safety and comfort of our guests is paramount, and we're pleased that our team promptly addressed the situation by relocating you to a more secure room. Your comfort and peace of mind are our top priorities, and we appreciate your understanding and patience. We hope to have the opportunity to welcome you back soon for a seamless and enjoyable stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear Ewa, Thank you so much for sharing your experience! We're thrilled to hear that you had a great stay and that you appreciated our hotel's concept. Providing excellent service and maintaining a clean and comfortable environment are our top priorities, so it's wonderful to know that we met your expectations. Should your travels bring you back to the area, we would be honored to host you again. Safe travels!Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear Clarence,Thank you for your glowing review and for choosing to stay with us! We are thrilled to hear that you had such a positive experience during your time here. Ensuring our guests feel welcome and comfortable is our top priority, and it's wonderful to know that we were able to meet your expectations. We greatly appreciate your kind words regarding the cleanliness, hotel condition, and service provided by our team. It was a pleasure having you as our guest, and we look forward to welcoming you back for another exceptional stay in the future.Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear Michelle, Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed the cool vibes and amenities offered in our lobby, bar, and recreation room. Providing a welcoming and enjoyable atmosphere for our guests is our top priority, and we're glad to see that reflected in your stay. Your feedback regarding cleanliness is noted, and we will strive to ensure that all areas of our hotel meet the highest standards. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know. We appreciate your recommendation and look forward to welcoming you back for another fantastic stay in the future!Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear John, Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay and that our staff could contribute positively to your visit. Providing exceptional service and maintaining a clean and comfortable environment for our guests are our top priorities, and we are delighted that we could meet your expectations. Your recommendation means the world to us, and we cannot wait to welcome you back for another fantastic stay. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know. We look forward to seeing you again soon!Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear Karen, Thank you ever so much for your glowing review and for choosing to stay with us! We are delighted to hear that your visit was nothing short of exceptional and that our convenient location added to the enjoyment of your trip. Maintaining a clean and welcoming environment is of utmost importance to us, and we're thrilled that you found our facilities and service to your satisfaction. It was a pleasure having you as our guest, and we look forward to welcoming you back for another memorable stay whenever your travels bring you back to the area.Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear Claudia, First and foremost, I want to extend my heartfelt appreciation for dedicating your time to share your review of your recent stay at our hotel. We're delighted to hear that you had an overall positive experience during your stay. Your comments regarding cleanliness have been duly noted, and we assure you that we will take steps to address this matter to ensure that future guests have an even more enjoyable stay. Should you have any particular instances you wish to discuss concerning cleanliness, please feel free to contact our team directly. We appreciate your kind words about our hotel's condition and service, and we look forward to welcoming you back for another wonderful stay in the future.Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear Chun Jui,First and foremost, I want to extend my heartfelt appreciation for dedicating your time to share your review of your recent stay at our hotel. We are thrilled to hear that you had a great stay at SCP. Providing exceptional service and ensuring our guests have a comfortable and enjoyable experience is always our top priority. If there's anything else we can do to enhance your experience, please feel free to let us know. We hope to have the pleasure of welcoming you back for another fantastic stay in the future. Thank you for choosing SCP, and for helping the environment and our local community!Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet

Dear Nancy, First and foremost, I want to extend my heartfelt appreciation for dedicating your time to share your review of your recent stay at our hotel. We appreciate your honest review and apologize for any inconvenience you experienced during your stay. We understand the importance of convenience and safety for our guests, and we regret that the layout of our property did not meet your expectations in this regard. Please know that your comments will be shared with our team as we continually strive to improve the guest experience. We hope that despite these issues, you were still able to enjoy your time with us and that we may have the opportunity to welcome you back in the future. If there is anything else we can do to enhance your stay, please do not hesitate to let us know.Have Wonderful Day,Zack SouthwardAssistant General ManagerSCP – Every Stay Does Good for Our Planet