At checki n, the staff was totally unprepared for handling the the checkin for a huge group there for a gymnastic competition, thus causing ALL check ins to be delayed. The atmosphere at that time was cold and angry.
The entire facility felt more like a hospital, cold and sterile. Our room was massive and again felt cold and sterile. No soft surfaces. The floor was a fake hardwood that was never warm. The furnishings were one uncomfortable upolstered chair, one desk and chair in a room large enough for hosting a large party.
The best part of the room was a large window that was filled by a view of the Olentangy river.
I usually stay at simple hotels, but this property offrerd tbe best ptice for our stay. Now I see why.