2/10 Terrible
Paul A.
14 Jul 2025
Liked: Check-in
Disliked: Cleanliness, communication, location, listing accuracy
I wouldn't want to complain about trivial matters. But the Wifi wasn't working for the first 3 nights we stayed and when I reached out to ask for assistance I was receiving messages generated by AI with promises to look into the issues but each response was never met with a solution. Until i contacted the VRBO customer service then almost immediately I got some action and resolve same day which was on our 4th of 5 nights. The 2 televisions were powered by Roku which only work when connected to the internet. The job I was in town for required daily reports I had to input from my laptop. Unfortunately the wifi wasnt working so I had to use my hotspot from my phone and it became an annoyance because of signal issues. So I was having to go to the local library for the first 3 days we were staying. I hadnt recieved real help until I asked what the refund policy was concerning amenities not be provided as stated on the advertisement. Also the walls had hand prints and and looked dirty. There was a faint cigarette smoke smell as we entered the first day.
Paul A.
Stayed 5 nights in Jul 2025