New London Connecticut College Arboretum Hotels

"My daughter and her significant other attended a weekend event and I booked a room for them. When they got to the hotel room, the bed was broken. After bringing this to the attention of the front desk, they were moved to a sister hotel across the way for the duration of their trip. "

"Staff was kind but no extra washcloths the property has a lot of dog poop. The bath soap smells really good."

"No water in pool and construction outside of room. Drove hours for a decent hotel with an indoor pool and there wasnt one when we got there. Asked for a refund within 1 hour of check in and was refused. Desk lied to booking agent. The whole experience was terrible. Check out is at 11am, was locked out of my room at 9:45am"

"Very clean and comfortable bed."

"First of all if you stay here definitely eat dinner at La Luna the drinks the garlic bread the pasta everything was delicious. Back to the hotel. The front desk staff sorry I don't remember your name I think manager was so welcoming and understanding. She was polite and helped us get new keys when ours didn't work. Fresh towel for the pool, helped our kids get snacks and paper products for late night warm ups. The pool is a nice size love the large steps to relax on their are bathroom and a shower in the pool so you don't have to leave my only complaint is the window from the conference room that over looks the pool from inside. We were swimming while there was a conference and had no clue they could see us the whole time a little uncomfortable. Especially since there were chairs directly next to the window where we took off our swimsuit covers. The rooms were clean and beds soft. Biggest complaint was that there was an event at night that the hotel was not aware of and it could be heard in our room so loudly. The restaurant/bar should make the hotel aware of these events so customers are aware of the noise. Thankfully they turned off the music a little after 10:30 but 3 hours of loud pumping music I had a pretty nice headache. Ended with a little breakfast buffet in the restaurant about $20 buffet of eggs, potatoes, bacon sausage variety of breads, muffins and bagels and some fresh fruit"

"The rooms were roomy and clean. We stayed and had to extend our stay due to server weather and the staff was nice and helpful."

"We had such a wonderful stay! William was absolutely great. We checked in pretty late, and he stayed up to give us the warmest welcome. He personally showed us everything and made us feel so comfortable right away, especially by explaining how clean and sanitary everything in the room was — which we really appreciated.The breakfast was delicious, and the whole atmosphere was quiet and calming — exactly what we needed. Check-in and check-out were both super easy and stress-free.The bed was incredibly comfortable, the private bathroom was very nice, and the coffee area and kitchen were beautiful and well kept.We would definitely stay here again and highly recommend it!"

"Yes! The space was open and comfortable for our group of nine people. Looking right over the water was incomparable--even in winter."

"AC worked well, room temp was always comfortable. Property seemed clean, but there was a lingering pervasive odor.. the bathroom was a handicapped setup. And there was no lip on the shower floor, so when we showered the floor flooded. Exterior signage was somewhat concealed, which made finding the property somewhat challenging. The property was a bit dated..some flaking paint, chipped paint scratched furniture. Free breakfast was fabulous! And hotel staff was kind and welcoming."