里約熱內盧科帕卡巴納酒店住宿推介

「六星级的收费，二星级的设施，二星级的服务，有点脑子都不要选这个酒店！差的离谱！it is the worst five star hotel I have ever stayed .」

「1. Room had a bad smell. 2. There were still dust and white debris on the floor when I checked in. 3. Couldn't make a reservation for the massage as advertised.」

「Servicio al cliente」

「En los pisos altos hay mucha comodidad, excelente vista, habitaciones bonitas y modernas. Muy buena ubicación, buen desayuno y buenas instalaciones de restaurantes, comedor, terraza y piscina.」

「I booked a ocean view room but when I arrived the hotel staff provide me a handicap room on the third floor with no view to the ocean; I complained and the changed me to another room on the same floor with view to the bar and pool ... I had complained and finally got the room I paid for. Also, every single morning out of the 5 days the maintenance crew was banging and using electrical tools - I complained but no solution was offered. The area where they serve breakfast was under maintenance also...

「This hotel does not allow visitors so if you book a king bed and say 1 traveler they will charge you more just to bring your friends up to your room or meet for drinks at the rooftop. Wi-Fi never worked. Staff is not helpful. Rooms are very very small - very」

「Great apartment in a great location. Only issue we had was there was very limited amount of cookware and utensils in kitchen. Anything more than boiling water was a challenge.」

「Ich hatte einen ausgezeichneten Aufenthalt. Das Hotel war sehr sauber, die Zimmer komfortabel und geschmackvoll eingerichtet. Das Personal war stets freundlich, hilfsbereit und professionell. Besonders gefallen haben mir das leckere Frühstück und die gute Lage. Ich habe mich rundum wohlgefühlt und kann dieses Hotel uneingeschränkt weiterempfehlen. Gerne komme ich wieder!」

「Me gustó mucho, tiene buena ubicación, el personal es muy amable y el aseo impecable.」

「Very nice hotel with good and friendly staff.」

「Excellent」

「I really loved the place, however I would suggest the host to supply cleaning products to stays that are longer than 4 days. Detergent, flooring product and perhaps an extra set of sheets and towels. 」

「Me encantó la ubicación y la seguridad del hotel, excelente desayuno y habitación muy amplia! personal muy amable. Solo pediría que mejoren en la limpieza de la habitación, ya que no realizan una limpieza total :(」