Cople Holidays

We arrived early and staff were insistent that we could not check in early and had to wait until 3 pm. This is the first time that a hotel would not let us check in early. We do understand as we were several hours early after travelling but after waiting for 2 hours we still couldn't check in at 2:30 pm. I would have expected that knowing we were there early they would have instructed the cleaning staff to make uo our room earlier

One woman at the front desk was most helpful in finding a restaurant, getting us directions and securing a cab for our flight home. Very friendly and helpful! We received a call when the cab arrived early and an inquiry about help with luggage. Check in was efficient but required me to retrieve my suitcase to produce my passport as identification.

The property appeared as pictured online. It felt safe and quiet. The staff were friendly and helpful. I would recommend staying here, and would stay here again!

My family had a couple of problems with their room. They had to move her because her electricity was not working. If you asked for anything like towels or iron and ironing board. They took forever to bring it to you.

We stayed here for 8 days. The Baglioni is in a perfect area for exploring London while also quiet - it’s right next to Kensington Gardens/Hyde Park. The largest Whole Foods in London is 5 minutes away along with any other shop you might need on Kensington High Street. The included breakfast is a great value. The staff are excellent and helpful. Note that only suites have a park or street view - other rooms look into a courtyard which is very quiet. The spa and gym looked pretty good though we didn’t use them. Buses and underground stations are very close to get around easily. Plus several of the main museums are walking distance.