Kirkby Fleetham hotels from HK$508

"The staff are friendly and helpful but the hotel could do with some TLC. Last stayed in a lovely quirky room, latest stay was disappointing as the bathroom was in need of a refurbishment. Rooms are clean and comfortable just a little tired looking."

"Splendid accommodation. Great amenities & very good service"

"Outstanding hotel and service from all staff"

"The room was very clean, as was the bathroom, bedding and towels. Lovely big double windows gives plenty of natural light. A big built in wadrobe/cupboard gave plenty of storage space for clothes etc. An iron, heater, fan and hair dryer were all provided. The only thing that could possibly be improved is maybe some extra milk, it wasn't too much of an issue as I was on my own. However, im sure if I had asked the staff would have been more than accommodating as they were all very helpful and friendly."

"Staff were kind and friendly. Food was good in the bar but over priced. My room was grubby, the bedding and bathroom were clean but there was dust and dirt on the ledges and windowsills. No shower gel in the bathroom either. I was also above the kitchen there was lots of banging about outside and a constant humming/droning from what sounded like extractor fans. This did stop around 9pm but then started up again at 10pm. It was really quite loud, I could still hear it when I had my headphones in. I was charged twice, payment taken by expedia and by the hotel. I have been advised that the hotel have refunded my payment but nothing showing yet. It is such a shame this beautiful building is being left to deteriorate but not spending money is one thing, there is no excuse for it not being cleaned properly."

"Excellent service, nice room and good value food, nice spa and gardens"

"Everything was good "

"Loved it, enjoyed our stay"

"Our superior room was looking tired and we didn’t have all the amenities in our room that are described on this site ie slippers,robes,coffee maker,espresso - the listing needs to be updated as I believe we have been “missold” No lift and a lot of stairs to access our room Breakfast was not as good as expected - the cooked breakfast was poor, poached eggs were hard and there was only one choice of pastry on the continental buffet, only one choice of milk and only cubed sugar that you can’t sprinkle on cereal "