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Reviews of Comfortable studio w/ a minifridge & shared hot tub - walk to the lift

Comfortable studio w/ a minifridge & shared hot tub - walk to the lift
Copper Mountain, CO

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 3 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

7.4/10

Cleanliness

Reviews

6/10 Okay

Terri K.

Liked: Cleanliness
not impressed
from the beginning trying to find correct un-addressed building, poorly identified underground parking location, elevators out (for months we've been told), no parking pass, no window blind-in only window, poorly lit bathroom, run down buildings, but great location.............
Stayed 1 night in Apr 2024

6/10 Okay

Lauren A.

Disliked: Cleanliness
Very dated — in need of repair and upkeep
We arrived and I texted to grab the car pass to the property group—took them over an hour to respond. We get into the room to a horrible stench, food was left in the barely working fridge. My husband took it and the trash that wasn’t emptied out. We tried the TV—didn’t work and remote batteries dead. The charger for phones, extremely finicky. The beds (3) all wobbled with the slightest touch and the comforters had stains on them. The carpet was similarly stained. Overall, the location was amazing. The property is gouging customers due to lack of available rental options around and that’s clear given the state of the place. My hope is that Copper introduces more options forcing these condos to provide bare minimum cleanliness and working devices.
Stayed 3 nights in Jan 2023
Response from VrboOwner on 21 Jun 2023
Lauren, thank you for taking the time to share your feedback, we sincerely apologize for the challenges your party experienced during your stay. Our sincerest apologies for the inconvenience caused by the cleanliness and maintenance issues, and we appreciate you identifying these areas for improvement. We can confirm that the mini fridge has been replaced and that extra parking passes have been placed in the unit. We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests. We hope to have the opportunity to better impress you in the future!

10/10 Excellent

Susan S., Colorado

Liked: Cleanliness
Great location
Great location! Nice spot to walk to village and lifts. It was nice for our family of 5 to have comfortable space to sleep.
Stayed 2 nights in Jan 2020