Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Actually, the customer service was okay but the house rented and our experience was much less than desirable. The first night here, we had to call emergency number. No power in any master bedroom outlets. Took 30 minutes to get someone out. The woman who took the emergency call was clueless and thought we were from Tyler, TX?!? Then we went to get a shower- no shower pressure on the rain shower (on the ceiling) and the regular shower head had very low flow. The power outlet upstairs by the door is a fake outlet- nothing can plug in it. The whole place (both floors) was also filled with mosquitoes- huge ones! Our next door neighbors had two small children who continued to run up and down the stairs at all hours of the day and night. Their stairs were located on the right side of our townhouse. The inside of the house was nice. There were many beach towels and cleaning supplies in the house. Two washers and dryers made it convenient, too. The beachy decorations were nice, but all the furniture was uncomfortable. Excellent location: we were in the center of the property location. We were able to enjoy a band on Saturday night, too. Needless to say our golf cart experience left a bit to be desired , too. We had 3 carts; the cart was left at the wrong location. Had to call to find out where it was. Then the first stalled on us the first day; the 2nd- we ended up with a flat tire 3 miles from our beach chairs. Had to wait an hour for a Sage Employee to get back from lunch to get another cart. Ended up tipping a cinnamon shores worker who picked us up and brought us back to our chairs. They say they're not affiliated with the golf carts, but their names are on them. My 80 y/o mother had to sit and wait over an hour for someone to bring us back. I have a pretty good feeling we probably won’t be retuning here again and plan on canceling our week stay in June. For the money paid, it was far far less than expected. Best experience was the