“Good location near shopping mall and market. The room was spacious and comfortable but we needed to climb up the stairs with our heavy luggage. Dinner was delicious.”
“Had an amazing stay ideal location for longleat safari park only 35 min drive to park
great to get back for a swim with the grankids the pool was great
brilliant staff very friendly
Food was yummy and lots of choice
Would definitely return”
“BED BUGS!!!!!! Room 9 infefected with BED BUGS!! Bitten alive staying in room No9! AVOID
I reported this expecting the hotel to take it seriously, deep clean the room, and protect future guests. Unfortunately, the response was shocking. Receptionist, couldnt care less, said unsure what the policy is and someone would call me back. 1x week later no phone call or communication. Called back again, receptionist this time did apologise, but said the duty manager is very busy with event this weekend……
“I stayed here whilst working away. The place is very clean and modern; everything looks brand new. The other review states the bed was too hard; I found it to be extremely soft. I’m wondering whether one side is harder than the other as it’s basically two single beds made into a king. The owner was friendly and helped show me round.
I will definitely stay again next time I’m working in the area. The only thing I would say is with all the modern appliances in the room, a full-sized……
“The room was very comfortable, clean and tastefully decorated. The bathroom was very nice. We used the pool and jacuzzi which we found to be well maintained and as we would have wanted.
The food was very good both at breakfast and dinner although the service at breakfast was disappointing as our coffee was forgotten.
All in all a very pleasant stay (our two sons were playing in the PGA golf competition) and the course was beautiful.”
“Great room with best appliances and very clean. Staff are extremely helpful and the WhatsApp messaging works really well and avoids having to go to reception with every query. The rooms could benefit from built in air conditioning, however we were provided with a portable one immediately on request. The restaurant offers good food but not a huge selection and the service is very slow for both dinner and breakfast. The spa area is great with both an outdoor regular pool plus a heated pool with……
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