"The room smelt very strongly of sewage, upon telling staff they said it was normal when it rains, and not offered another room. The next day the smell was still there even though a cleaner had been the previous day with chemicals. We asked if we could leave and be refunded the remainder of the stay, but they said a refund wouldn't be granted (though we were given a bottle of wine). I would not stay again as the room was not at all fit for purpose and it ruined our holiday."