“Very good hotel near the beach! The room was clean and comfortable. You can spend one day totally at the hotel to enjoy the beach and also the nice swimming pool in the hotel. Towels are provided.”
“The staff were amazing! Mario, Armando, Julio... Those are my shout outs! You are welcomed, anything you need they are willing to assist and always professional and friendly.
I visited friends at high end resorts and you can not beat the kindness of the staff at this resort!”
“This was the PERFECT place to bring my 4yr old the week before he started pre-K. Even though it is situation in the popular area of Playa Norte, it's a quiet alcove. Many mornings, we had the gorgeous pool all to ourselves (kudos to the lucky people that are able to sleep in!). The staff is friendly, restaurant is convenient & has great food options. The beach area in front of the hotel is much quieter than other nearby properties so we didn't have to compete for space. The condo itself was……
“We enjoyed our stay, the receptionist was very helpful and nice. The pool and the beach area were well kept. All the employees there were happy to answer any questions we had. I would highly recommend staying here. From Bloomington Indiana ”
“El personal fue muy amable con nosotros y bastante accesible, el lugar esta muy bonito aunque a simple vista se ve sencillo ya cuando lo ves bien tiene unos murales super bonitos, lugares de descanso y en general nos gustó para desconectarnos un rato.
La ubicación esta muy buena ya que tiene la plaza outlet cerca, a la vuelta de la esquina hay un oxxo y puedes tomar la ruta de la zona hotelera caminando un par de cuadras, enfrente tiene un parque muy lindo para ir a caminar o ejercitarse y la……
“Staff was welcoming and helpful, Rooftop area beautiful, great view, breakfast set up was perfect room well made and cleaned every day. I would definitely stay here again”
“The rooftop pool has a beautiful view. Staff were all very friendly and helpful. Property common areas and apartment were extremely clean. Great experience!”
“Me gustó la estancia. Estuvimos en la habitación Honeymoon y sobre paso mis expectativas, cuenta con sartenes, refrigerador, microondas, amenidades, etc. El mirador 360° es hermoso. Lo recomiendo para estancias largas, quizás 4 o 6 días, aparte queda cerca de la playa. ”
“Excelente lugar para hospedarse, cerca de la central ADO del centro de la ciudad, muy cómodo y con todo los servicios y comodidades necesarias para una estancia agradable. El anfitrión muy atento en todo momento y el trato muy amable. Totalmente recomendado!”
"While most of the hotel staff were warm and welcoming, our experience at the steakhouse on November 10, 2024, was disappointing. Some staff, particularly an older female server and a curly-haired male server, were rude and impatient.
When one friend briefly left for the restroom, the older female server refused to take our order, insisting we wait for them to return. Despite explaining we could order for our friend, she rudely walked away after urging us to hurry them up. Later, when another friend finished their meal and tried to order again, the curly-haired male server called the older female server to assist, but she seemed unwilling. When yet another friend tried to order an additional dish, the older female server refused, claiming we could only order twice—a rule we were not informed of beforehand.
Despite the poor service, we left a tip. Initially, I liked this hotel, but this experience ensures I won’t return. I hope future guests won’t face such unpleasant treatment and will be served with respect and warmth. "