City of Dreams – The Countdown Hotel

Photo gallery for City of Dreams – The Countdown Hotel

Primary image
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
View from room

Overview of City of Dreams – The Countdown Hotel

City of Dreams – The Countdown Hotel

4.0 star property

4.3/5 Excellent

Top rated for cleanliness (4.4/5)

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
Estrada Do Istmo, Cotai

Explore the area

  • Popular LocationVenetian Macao Casino3 min walk
  • Popular LocationCotai Arena10 min walk
  • Popular LocationCotai Strip16 min walk
  • AirportMacau (MFM-Macau Intl.)8 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable 12 May 2022 - 30 Jun 2023.

About this area

Cotai

City of Dreams – The Countdown Hotel is located in Cotai. Mandarin's House and Taipa Houses-Museum are local landmarks, and the area's natural beauty can be seen at Carmel Garden and Flower City Garden. Looking to enjoy an event or a game while in town? See what's happening at Cotai Arena or Macau East Asian Games Dome.

What's nearby

  • Venetian Macao Casino - 3 min walk
  • Macau University of Science and Technology - 7 min walk
  • Cotai Arena - 10 min walk
  • Carmel Garden - 15 min walk
  • Cotai Strip - 16 min walk

Getting around

  • Macau (MFM-Macau Intl.) - 8 min drive

About this property

City of Dreams – The Countdown Hotel

4-star eco-friendly hotel
Consider a stay at City of Dreams – The Countdown Hotel and take advantage of a swim-up bar, a poolside bar and a terrace. For some rest and relaxation, visit the sauna. The on-site restaurant, The Bar, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a shopping centre on site and a coffee shop/cafe.
Other perks at this hotel include:
  • An outdoor pool with free cabanas, pool umbrellas and a swim-up bar
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a free area shuttle and limo/town car service
  • An area shuttle, an electric car charging station and ATM/banking services
  • Guest reviews speak well of the pool and proximity to public transport
Room features
All guest rooms at City of Dreams – The Countdown Hotel include thoughtful touches, such as 24-hour room service and air conditioning, as well as amenities, such as complimentary wireless Internet access and safes. Guests reviews speak well of the overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 42-inch TVs with cable channels
  • Daily housekeeping, desks and phones

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free local area shuttle
  • Free casino shuttle
  • Free ferry terminal shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: MOP 250-280 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • The Bar

Things to do

  • Arcade/games room
  • Designer shops
  • Fitness centre
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping

Family friendly

  • Arcade/games room
  • Children's club (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • Free pool cabanas
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • 42-inch TV
  • TV/satellite channels
  • iPod dock

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 12 May 2022 to 30 June 2023 (dates subject to change).
The following facilities or services will be unavailable from October 7 2021 to October 6 2023 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MOP 575.

Payment types at the property

Important information

Optional extras

  • Breakfast fee: between MOP 250 and MOP 280 per person (approximately)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Parking height restrictions apply

Property is also known as

Hard Rock Hotel Cotai
Hard Rock Cotai
City Dreams Countdown Hotel Cotai
City Dreams Countdown Cotai
City Of Dreams – The Countdown
City of Dreams – The Countdown Hotel Hotel
City of Dreams – The Countdown Hotel Cotai
City of Dreams – The Countdown Hotel Hotel Cotai

Frequently asked questions

Does City of Dreams – The Countdown Hotel have a pool?

Yes, this property has an outdoor pool. The swimming pool will be unavailable from October 7 2021 until October 6 2023 (dates subject to change).

Is City of Dreams – The Countdown Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at City of Dreams – The Countdown Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at City of Dreams – The Countdown Hotel?

Check-in is from 3 PM - midnight.

What time is check-out at City of Dreams – The Countdown Hotel?

Checkout is at 11 AM.

Where is City of Dreams – The Countdown Hotel located?

Situated in Cotai, this hotel is 0.1 mi (0.2 km) from City of Dreams.

Can I cancel my reservation for free at City of Dreams – The Countdown Hotel and receive a full refund?

Yes, City of Dreams – The Countdown Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to City of Dreams – The Countdown Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 447 out of 1000 reviews
5 - Excellent 45%
Rating 4 - Good. 436 out of 1000 reviews
4 - Good 44%
Rating 3 - Okay. 69 out of 1000 reviews
3 - Okay 7%
Rating 2 - Poor. 36 out of 1000 reviews
2 - Poor 4%
Rating 1 - Terrible. 12 out of 1000 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Brian
Liked: Cleanliness, property conditions & facilities, room comfort
One night stay in countdown
There were quite some disturbing issues during the stay, I was in a rush to take my car and leave however I need a stamp from the check in desk, the stamping process took abnormally long and it was found out that the machine was jammed and they had me waiting while they try to take the ticket out, it took about roughly 10 mins, they could’ve done a better job in problem solving, such as giving me a new ticket straight away, or contacting the gate keeper to open the parking gate for me to leave. Aside from this fact, the window view from our room was a let down due to the dirtiness of the windows, stains and dusts showing how long the windows were left without cleaning, the price weren’t especially cheap for the stay yet compared to my other stays in Sheraton, parisian and Venetian, we all got free upgraded rooms. Aside from these facts the rest of the services and gastronomic experiences were very good. Especially the room service hainan chicken rice that I ordered that night.
Stayed 1 night in Mar 2021

4/5 Good

Verified traveller
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

5/5 Excellent

Sarandona
Stayed 1 night in May 2020

2/5 Poor

Verified traveller
Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
It's more about value. For this price, the quality of the room and overall just doesnt worth it. You can have many other choices if you are paying this price per night
Stayed 2 nights in Jan 2020

3/5 Okay

Wai Ling
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

4/5 Good

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bath tub is a bit too small. Also the pillows are just soft. But other than that, this hotel is pretty good.
Stayed 1 night in Jan 2020

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, they don't accept union pay as deposit, will take 21 days to refund if use credit as deposit, I used cash instead but takes a long time to check out
Stayed 1 night in Jan 2020

5/5 Excellent

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to the new metro station. Room is spacious & clean with good view.
Stayed 1 night in Jan 2020

4/5 Good

Lynette, Singapore
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great for the airport and ferry terminal.
Stayed 2 nights in Jan 2020