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Grand Hyatt Macau

Photo gallery for Grand Hyatt Macau

Outdoor pool, pool umbrellas, pool loungers
Outdoor spa tub
Hypo-allergenic bedding, in-room safe, rollaway beds, free WiFi
2 restaurants, lunch, dinner served; Chinese cuisine
Hypo-allergenic bedding, in-room safe, rollaway beds, free WiFi

Overview of Grand Hyatt Macau

Grand Hyatt Macau

5.0 star property
9.2 out of 10 Wonderful
9.2/10 Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
City Of Dreams, Estrade Do Istmo Cotai, Cotai

Explore the area

  • Popular LocationMacau University of Science and Technology4 min walk
  • Popular LocationVenetian Macao Casino12 min walk
  • Popular LocationCotai Strip3 min drive
  • AirportMacau (MFM-Macau Intl.)8 min drive

Room options

About this area

Cotai

Located in Cotai, Grand Hyatt Macau is connected to a railway/underground station. Taipa Ferry Terminal and Macau Ferry Terminal are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit City of Dreams and Gongbei Port. Venetian Macao Casino and Cotai Strip are two other places to visit that come recommended. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Macau University of Science and Technology - 4 min walk
  • Venetian Macao Casino - 12 min walk
  • Cotai Arena - 15 min walk
  • Carmel Garden - 19 min walk
  • Cotai Strip - 3 min drive

Getting around

  • Macau (MFM-Macau Intl.) - 8 min drive

Restaurants

  • 星巴克 - 2 min drive
  • Lord Stow's Bakery & Cafe 安德魯餅店及咖啡店 - 13 min walk
  • TDR - 4 min drive
  • Hiro Ramen - 4 min drive
  • Shake Shack Londoner Macao - 11 min walk

About this property

Grand Hyatt Macau

5-star luxury hotel connected to a shopping centre
Located close to City of Dreams and Venetian Macao Casino, Grand Hyatt Macau provides a poolside bar, a terrace and an art gallery on site. Indulge in a body wrap, a body treatment and a hot stone massage at the on-site spa. Enjoy Chinese cuisine and more at the two on-site restaurants. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a shopping centre on site and a cafe.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Limo/town car service, buffet breakfast (surcharge) and a free casino shuttle
  • Bike hire, an outdoor tennis court and self-parking (surcharge)
  • Concierge services, tour/ticket information and luggage storage
  • Guest reviews say great things about the overall value and proximity to public transport
Room features
All 791 rooms include comforts such as 24-hour room service and air conditioning, as well as perks such as late-night room service and free WiFi. Guest reviews speak positively of the overall comfort, quietness rooms at the property.
Extra conveniences in all rooms include:
  • Highchairs and children's slippers
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and shower/bath combinations
  • 42-inch LCD TVs with cable channels and DVD players
  • Fridges, free tea bags/instant coffee and electric kettles

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MOP 960 per day)
  • Free casino shuttle
  • Free ferry terminal shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: MOP 327.8 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Beijing Kitchen
  • Mezza9 Macau
  • Lobby Lounge

Things to do

  • 4 hot tubs
  • Art gallery
  • Bike rentals
  • Bike parking
  • Children's pool
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Lifeguards on site
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Shopping centre
  • Shopping
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (86112 square feet)
  • Meeting rooms - 8

Outdoors

  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility (selected rooms)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Couples dining
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • DVD player
  • Films for purchase

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Fridge

More

  • Children's slippers
  • Electrical adapters/chargers
  • Energy-saving features in guest rooms
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Water-efficient showers only

Similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MOP 460.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MOP 1000.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MOP 327.8 per person
  • Self-parking fee: MOP 960 per day
  • Rollaway bed fee: MOP 460.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Grand Hyatt Macau Hotel Cotai
Grand Hyatt Macau Hotel
Grand Hyatt Macau Cotai
Grand Hyatt Macau
Grand Hyatt Macau Hotel
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Cotai

Frequently asked questions

Does Grand Hyatt Macau have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Grand Hyatt Macau?

As of 1 Jun 2023, prices found for a 1-night stay for 2 adults at Grand Hyatt Macau on 8 Jun 2023 start from HK$1,104.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hyatt Macau pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hyatt Macau?

Self-parking is available for MOP 960 per day.

What time is check-in at Grand Hyatt Macau?

Check-in is from 3 PM - midnight.

What time is check-out at Grand Hyatt Macau?

Checkout is at 11 AM.

Where is Grand Hyatt Macau located?

This family-friendly Cotai hotel is located near the airport, within a 15-minute walk of City of Dreams and Venetian Macao Casino. Cotai Strip and Taipa Ferry Terminal are also within 2 mi (3 km).

Reviews

9.2

Wonderful

Rating 10 - Excellent. 678 out of 1004 reviews" "
" "10 - Excellent 68%
Rating 8 - Good. 255 out of 1004 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 37 out of 1004 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 15 out of 1004 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 19 out of 1004 reviews" "
" "2 - Terrible 2%

9.3/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chi Wing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service at the check-in counter was excellent and friendly.
Stayed 1 night in May 2023

10/10 Excellent

Shanshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Qingyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Maria Flor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple elegance, clean and very friendly and helpful staff.
Stayed 2 nights in Apr 2023

10/10 Excellent

Sandy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
乾淨整潔
Stayed 1 night in Apr 2023

8/10 Good

Howard Shing Ho

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2023

10/10 Excellent

Kenrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the buffet breakfast.
Stayed 1 night in Apr 2023

10/10 Excellent

Ho Ming Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2023

8/10 Good

on yee angie christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

2/10 Terrible

Anna

Stayed 1 night in Dec 2022