It is very off-putting that Grand Hyatt charges safety deposit on your credit, and would hold onto the amount for 20 working days before returning back to you. I am already paying suite fees, the credit card company would have charges too. Many hotels don't really charge the card unless there's any damage.
The hotel is under renovation. This fact is notified after booking, though you can cancel. But I was busy. The reception staff is well trained, concierge staff is superb. Hotel itself is dated but clean. With the 5 star price tag, there are other choices.