See all properties

Grand Hyatt Macau

Photo gallery for Grand Hyatt Macau

Interior entrance
Outdoor pool
Outdoor pool
Minibar, in-room safe, free WiFi, bed sheets
Premier Suite | Minibar, in-room safe, free WiFi, bed sheets

Overview of Grand Hyatt Macau

Grand Hyatt Macau

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
City Of Dreams, Estrade Do Istmo Cotai, Cotai

Explore the area

  • Popular LocationVenetian Macao Casino3 min walk
  • Popular LocationCity of Dreams11 min walk
  • Popular LocationCotai Strip13 min walk
  • AirportMacau (MFM-Macau Intl.)9 min drive

Choose dates to view prices

About this area

Cotai

Located in Cotai, Grand Hyatt Macau is connected to a shopping centre. Museum of Taipa and Coloane History and Taipa Houses-Museum are cultural highlights, and some of the area's activities can be experienced at Macau Orient Golf Club and Macau Golf and Country Club. Travelling with kids? Consider Karting Track and Seac Pai Van Park.
Visit our Cotai travel guideOpens in a new window
Map

What's nearby

  • Venetian Macao Casino - 3 min walk
  • Macau University of Science and Technology - 5 min walk
  • Cotai Arena - 7 min walk
  • City of Dreams - 11 min walk
  • Cotai Strip - 13 min walk

Getting around

  • Macau (MFM-Macau Intl.) - 9 min drive

About this property

Grand Hyatt Macau

Luxury hotel connected to a shopping centre in Cotai with full-service spa
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas, a free area shuttle and a free casino shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Grand Hyatt Macau offers 791 accommodations with DVD players and minibars. 42-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Isala Spa has 15 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (MOP 960 per day)
  • Valet parking on site (MOP 1440 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Free local area shuttle
  • Free casino shuttle
  • Free ferry terminal shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11 AM: MOP 316.8 for adults and MOP 158.4 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Beijing Kitchen
  • Mezza9 Macau
  • Lobby Lounge

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free area shuttle
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (86112 square feet)
  • Meeting rooms - 8

Outdoors

  • Terrace

Spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Spa open selected days
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • CD player
  • DVD player
  • Films for purchase
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Phone
  • Safe
  • Slippers

Similar properties

  • View

    JW Marriott Hotel Macau

    Cotai
    • Pool
    • Free airport shuttle
    • Free WiFi
    4.6 out of 5 Wonderful (See all 1,000 reviews)
  • View

    Sheraton Grand Macao

    Cotai
    • Pool
    • Free airport shuttle
    • Free WiFi
    4.2 out of 5 Very good (See all 1,000 reviews)
  • View

    St. Regis Macao

    Cotai
    • Pool
    • Free airport shuttle
    • Free WiFi
    4.7 out of 5 Exceptional (See all 456 reviews)
  • View

    MGM Cotai

    Cotai
    • Pool
    • Free airport shuttle
    • Free WiFi
    4.3 out of 5 Excellent (See all 690 reviews)
  • View
    VIP Access

    Hotel Okura Macau

    Cotai
    • Pool
    • Free airport shuttle
    • Free WiFi
    4.5 out of 5 Wonderful (See all 1,000 reviews)
  • View
    VIP Access

    Wynn Palace

    Cotai
    • Pool
    • Free airport shuttle
    • Free WiFi
    4.7 out of 5 Exceptional (See all 999 reviews)
  • View

    Galaxy Hotel

    Cotai
    • Pool
    • Free airport shuttle
    • Free WiFi
    4.6 out of 5 Wonderful (See all 1,000 reviews)
  • View

    Four Seasons Hotel Macao at Cotai Strip

    Cotai
    • Pool
    • Free airport shuttle
    • Free WiFi
    4.7 out of 5 Exceptional (See all 868 reviews)
  • View

    Conrad Macao

    Cotai
    • Pool
    • Free airport shuttle
    • Free WiFi
    4.7 out of 5 Exceptional (See all 1,000 reviews)
  • View

    Studio City

    Cotai
    • Pool
    • Free airport shuttle
    • Free WiFi
    4.3 out of 5 Excellent (See all 1,000 reviews)
  • View

    The Ritz-Carlton, Macau

    Cotai
    • Pool
    • Free airport shuttle
    • Free WiFi
    4.8 out of 5 Exceptional (See all 139 reviews)
  • View

    Banyan Tree Macau

    Taipa
    • Pool
    • Free airport shuttle
    • Free WiFi
    4.6 out of 5 Wonderful (See all 1,000 reviews)
  • View

    Ascott Macau

    Macau
    • Pool
    • Free airport shuttle
    • Free WiFi
    4.2 out of 5 Very good (See all 495 reviews)
  • View

    City of Dreams - Morpheus

    Cotai
    • Pool
    • Free airport shuttle
    • Free WiFi
    4.7 out of 5 Exceptional (See all 116 reviews)
  • View

    MGM Macau

    Macau
    • Pool
    • Free airport shuttle
    • Free WiFi
    4.4 out of 5 Excellent (See all 523 reviews)
  • View

    City of Dreams – Nüwa Macau

    Cotai
    • Pool
    • Free airport shuttle
    • Free WiFi
    4.7 out of 5 Exceptional (See all 192 reviews)
  • View

    Crowne Plaza Macau, an IHG Hotel

    Macau
    • Pool
    • Free airport shuttle
    • Free WiFi
    4.3 out of 5 Excellent (See all 1,000 reviews)
  • View

    Sofitel Macau At Ponte 16

    Macau
    • Pool
    • Free airport shuttle
    • Free WiFi
    4.2 out of 5 Very good (See all 1,001 reviews)
  • View

    The Macau Roosevelt

    Taipa
    • Pool
    • Free airport shuttle
    • Free WiFi
    3.9 out of 5 Good (See all 235 reviews)
  • View

    Altira Macau

    Taipa
    • Pool
    • Free airport shuttle
    • Free WiFi
    4.7 out of 5 Exceptional (See all 391 reviews)
  • View

    Wynn Macau

    Macau
    • Pool
    • Free airport shuttle
    • Free WiFi
    4.6 out of 5 Wonderful (See all 318 reviews)
  • View

    Lisboeta Hotel

    Cotai
    • Pool
    • Free airport shuttle
    • Free WiFi
  • View

    LINE FRIENDS PRESENTS CASA DE AMIGO

    Cotai
    • Pool
    • Free airport shuttle
    • Free WiFi
  • View

    Maison L'OCCITANE

    Cotai
    • Pool
    • Free airport shuttle
    • Free WiFi
  • View

    Mandarin Oriental, Macau

    Macau
    • Pool
    • Free airport shuttle
    • Free WiFi
    4.7 out of 5 Exceptional (See all 271 reviews)
  • View

    Artyzen Grand Lapa Macau

    Macau
    • Pool
    • Free airport shuttle
    • Free WiFi
    4.4 out of 5 Excellent (See all 1,000 reviews)
  • View

    Legend Palace Hotel

    Macau
    • Pool
    • Free airport shuttle
    • Free WiFi
    4.6 out of 5 Wonderful (See all 254 reviews)
  • View

    Grand Lisboa Macau

    Macau
    • Pool
    • Free airport shuttle
    • Free WiFi
    4.5 out of 5 Wonderful (See all 456 reviews)
  • View

    Rocks Hotel

    Macau
    • Pool
    • Free airport shuttle
    • Free WiFi
    4.2 out of 5 Very good (See all 560 reviews)
  • View

    Pousada de Coloane Boutique Hotel

    Coloane
    • Pool
    • Free airport shuttle
    • Free WiFi
    4.2 out of 5 Very good (See all 308 reviews)

See similar properties

Cotai
Cotai
Family-friendly
Family-friendly
Hot tub
Hot tub
5 star
5 star
Free WiFi
Free WiFi
Guest rating 4.5+
Guest rating 4.5+
Hotel
Hotel

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MOP 400.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MOP 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MOP 316.8 for adults and MOP 158.4 for children (approximately)
  • Airport shuttle fee: MOP 520 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: MOP 960 per day
  • Valet parking fee: MOP 1440 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Grand Hyatt Macau Hotel Cotai
Grand Hyatt Macau Hotel
Grand Hyatt Macau Cotai
Grand Hyatt Macau
Grand Hyatt Macau Hotel
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Cotai

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 671 out of 1000 reviews
5 - Excellent 67%
Rating 4 - Good. 257 out of 1000 reviews
4 - Good 26%
Rating 3 - Okay. 38 out of 1000 reviews
3 - Okay 4%
Rating 2 - Poor. 16 out of 1000 reviews
2 - Poor 2%
Rating 1 - Terrible. 18 out of 1000 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4.8/5

Eco-friendliness
Write a review

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fountain view
The fountain view is fantastic, hope I can have the same view on my next visit, probably with my whole family.
Stayed 1 night in May 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2021

5/5 Excellent

Stayed 1 night in Jan 2021

5/5 Excellent

Stayed 1 night in Sep 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020