10/10 Excellent
Chi Wing
Travelled with family
20 May 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chi Wing
Stayed 1 night in May 2023
Choose dates to view prices
Grand Hyatt Macau
Photo gallery for Grand Hyatt Macau
Overview of Grand Hyatt Macau
Grand Hyatt Macau
9.2 out of 10 Wonderful
9.2/10 Wonderful
Popular amenities
- Pool
- Hot tub
- Spa
- Free WiFi
- Restaurant
- Air conditioning
City Of Dreams, Estrade Do Istmo Cotai, Cotai
Explore the area
- Macau University of Science and Technology4 min walk
- Venetian Macao Casino12 min walk
- Cotai Strip3 min drive
- Macau (MFM-Macau Intl.)8 min drive
Room options
About this area
Cotai
Located in Cotai, Grand Hyatt Macau is connected to a railway/underground station. Taipa Ferry Terminal and Macau Ferry Terminal are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit City of Dreams and Gongbei Port. Venetian Macao Casino and Cotai Strip are two other places to visit that come recommended. Spend some time exploring the area's activities, including outlet shopping.
What's nearby
- Macau University of Science and Technology - 4 min walk
- Venetian Macao Casino - 12 min walk
- Cotai Arena - 15 min walk
- Carmel Garden - 19 min walk
- Cotai Strip - 3 min drive
Getting around
Restaurants
- 星巴克 - 2 min drive
- Lord Stow's Bakery & Cafe 安德魯餅店及咖啡店 - 13 min walk
- TDR - 4 min drive
- Hiro Ramen - 4 min drive
- Shake Shack Londoner Macao - 11 min walk
About this property
Grand Hyatt Macau
Languages
Chinese (Cantonese), Chinese (Mandarin), English
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Social distancing
Cashless transactions are available for all charges at the property
Safety measures
Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking on site (MOP 960 per day)
- Free casino shuttle
- Free ferry terminal shuttle
- Limo/town car service
Food and drink
- Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: MOP 327.8 per person
- 2 restaurants and 1 coffee shop/cafe
- 1 poolside bar and 1 bar
- 24-hour room service
- Coffee/tea in a common area
Restaurants on site
- Beijing Kitchen
- Mezza9 Macau
- Lobby Lounge
Things to do
- 4 hot tubs
- Art gallery
- Bike rentals
- Bike parking
- Children's pool
- Designer shops
- Fitness centre
- Full-service spa
- Lifeguards on site
- Outdoor pool
- Outdoor tennis court
- Playground
- Shopping centre
- Shopping
- Steam room
Family friendly
- Children's club (surcharge)
- Children's pool
- DVD player
- High chair
- Laundry facilities
- Outdoor pool
- Playground
- Fridge
- Rollaway/extra beds (surcharge)
- Snack bar/deli
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Lift
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
- Wedding services
Business services
- Conference space (86112 square feet)
- Meeting rooms - 8
Outdoors
- Lifeguards on site
- Pool sunloungers
- Pool umbrellas
- Terrace
Spa
- 15 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Massage - deep-tissue
- Massage - hot stone
- Massage/treatment rooms
- Spa open daily
- Hot tub
- Steam room
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (selected rooms)
- Bathroom emergency pull cord
- Lift
- Grab bar near toilet
- In-room accessibility (selected rooms)
More
- Annual offsets purchased for at least 10% of carbon footprint
- At least 80% of lighting from LEDs
- At least 80% of food locally sourced
- Couples dining
- Designated smoking areas (fines apply)
- Double-glazed windows
- Romance packages available
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Hypo-allergenic bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Dressing gowns
- Free toiletries
- Hairdryer
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower/bath combination
- Soap
- Toilet paper
- Towels
Entertainment
- 42-inch LCD TV
- TV channels
- DVD player
- Films for purchase
Food and drink
- Electric kettle
- Free bottled water
- Free tea bags/instant coffee
- Fridge
More
- Children's slippers
- Electrical adapters/chargers
- Energy-saving features in guest rooms
- Free local calls
- Free newspapers
- Guidebooks/recommendations
- Local maps
- Phone
- Safe
- Slippers
- Water-efficient showers only
Similar properties
- More information about JW Marriott Hotel Macau
JW Marriott Hotel Macau
Cotai9.2 out of 10 Wonderful (See all 1,001 reviews)PoolFree airport shuttleFree WiFi - More information about Sheraton Grand Macao
Sheraton Grand Macao
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Policies
Check-in
Check-in from 3 PM - midnight
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MOP 460.0 per day.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: MOP 1000.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: from approximately MOP 327.8 per person
- Self-parking fee: MOP 960 per day
- Rollaway bed fee: MOP 460.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
Property is also known as
Grand Hyatt Macau Hotel Cotai
Grand Hyatt Macau Hotel
Grand Hyatt Macau Cotai
Grand Hyatt Macau
Grand Hyatt Macau Hotel
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Cotai
Frequently asked questions
Grand Hyatt Macau Reviews
Reviews
9.2
Wonderful
9.3/10
Cleanliness
9.1/10
Staff & service
8.8/10
Amenities
9.1/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Shanshan
1 May 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shanshan
Stayed 2 nights in Apr 2023
10/10 Excellent
Qingyi
24 Apr 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Qingyi
Stayed 3 nights in Apr 2023
10/10 Excellent
Maria Flor
Travelled with partner
17 Apr 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maria Flor
Stayed 2 nights in Apr 2023
10/10 Excellent
Sandy
Travelled with group
13 Apr 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandy
Stayed 1 night in Apr 2023
8/10 Good
Howard Shing Ho
12 Apr 2023
Liked: Cleanliness, staff & service, amenities
Howard Shing Ho
Stayed 1 night in Apr 2023
10/10 Excellent
Kenrick
Travelled with partner
7 Apr 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kenrick
Stayed 1 night in Apr 2023
10/10 Excellent
Ho Ming Matthew
Travelled with family
27 Mar 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ho Ming Matthew
Stayed 1 night in Mar 2023
8/10 Good
on yee angie christy
23 Feb 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
on yee angie christy
Stayed 1 night in Feb 2023
2/10 Terrible
Anna
15 Jan 2023
Anna
Stayed 1 night in Dec 2022
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