科茨沃尔德独立经营

“有冷氣，位置非常好，距離超市，巴士站，大教堂，都非常近！可惜，櫃台服務人員，態度很冷淡！我們本來只預定了最基本的房間 8 晚，但他們卻給我們一大間 apartment，共有超過10張 6尺雙人床那麼大！我們很害怕被加價，不過幸好沒有！可是進飯店，搭電梯出來，要走很遠很遠，還要上 26個階梯，沒電梯！中間要開關 7 扇門，門很厚重！而我們的行李共有 80 公斤，所以很艱苦！設備很不錯，有免費的膠囊咖啡，唐寧茶可喝，有小冰箱，有小小一瓶真正的鮮奶！網路上，這家飯店的apartment，都是附有小廚房，有廚具，可是我們住到的apartment，沒有廚房廚具，而是附有一間客廳，有一台很大的新的LG 電視，可是不能看！還好臥房有一台比較小的舊電視可以看。Wifi 常斷線，最恐怖的是：晚上10點半之後，絕對沒熱水可以洗澡！不幸的是，今年的夏天，英國多雨又冷，晚上常15度C以下！賽倫塞斯特大概被觀光客騷擾得很煩，對觀光客比較不歡迎，不友善！賽倫塞斯特是「科茲窩丘陵」的中心，方便搭巴士去周圍很多美麗的小鎮，村落！”

“Staff are superb, very helpful and friendly particularly J@ck on the front desk. Location is perfect for central Cheltenham with excellent parking. Rooms are really smart, very comfortable beds with excellent linens. The only small minus is shower water pressure is low, but the bathrooms themselves are very smart and well presented. My go to place in Cheltenham and can sometimes be had at really excellent room rates that make it an obvious first choice.”

“从伦敦坐大巴上午到达酒店，由于下雨就在酒店大堂暂时休息。酒店人员很热情，房间整理好后立即提前给办理了入住手续并升级了房间。升级的房间太好了，大床，大房间，大浴室。虽然是9月，外面下雨刮风白天只有14度，房间暖气很给力！乡下很安静，交通很便利。餐饮很美味而且价格合理。非常适合自驾休闲度假。酒店有电水壶和usb接口。”

“The welcoming staff were amazing and the place is incredible. The dining area was good but could be better. The menu is limited and the service is not very friendly including the greeting at the entry point. Breakfast was self service and the selection was reasonable, however the replenishment was slow and infrequent. There were quite a few guests walking around looking for cutlery and also waiting for fresh food to come out. Not the best experience for dining but the stay was relaxing and……

“環境，房間都是很好的。 包早餐 是 continental breakfast, 比較簡化，麵包，Cereal, Yogurt. Juice, Coffee 如果想吃hot dish. 便要在餐單上order.另再收費。 覺得最大問題的，是沒有lift, 樓梯又高又窄，我拿住又大又重行李，每次拿上房間和退房拿下來時都非常痛痛。非常大問題！ 除了這個，房間內也是可以的，但只有廁紙，沒有紙巾，沒有牙刷等等東西。”

“Beautifully refurbished and food was exceptional. ”

“這是一家有幾百年歷史的莊園酒店，四周景色怡人，內部乾淨衛生，服務人員個個都熱情，是很好的度假酒店”

“Nice restaurant and hotel had quirky and nice rooms, with areas outside for sitting by the fire. Stayed for one night and was perfect”