Staff was amazing. They were friendly and welcoming. They allowed me to check in early, which was amazing since I had an early flight that didn't go well.
Paul
2025 年 7 月入住 1 晚
10/10 超赞
Chaitali,Lake Forest
带宠物出行, 与配偶出行
2025 年 7 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nicole at the front desk was very good.
Chaitali
2025 年 7 月入住 1 晚
10/10 超赞
Sarah
与家人及幼儿出行, 团体旅客, 商务旅客
2025 年 7 月 5 日
满意:清洁度、服务设施、住宿条件和设施
We've been using this hotel every year to send our students to the Creation Science camp and to Noah's Ark. The hotel's customer service quality is always above our expectation. Their communication is proactive and excellent. They always make sure that we are aware of what's happening around.
The staffs are always very helpful and kind. Especially Jordan at the front desk is an amazing lady; so professional, kind, friendly, and provides excellent customer support! She goes an extra mile to help us when it was not her fault. She always makes sure the hotel meets our needs.
Sarah
2025 年 6 月入住 9 晚
6/10 一般
Lana
与家人出行
2025 年 6 月 25 日
满意:服务设施,员工和服务
不满意:清洁度
The room was really quite dirty. There wasn’t any bedding for the pullout sofa- we had to go to the office and they had to “hunt” some down. The hallways and our room wreaked of marijuana. I probably used 1/2 a bottle of body spray to try and mask the smell
Lana
2025 年 6 月入住 1 晚
8/10 还可以
Greg
2025 年 6 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
St
Greg
2025 年 6 月入住 2 晚
10/10 超赞
Sarah
2025 年 6 月 22 日
满意:清洁度、服务设施、住宿条件和设施
As always, love to come back because they truly care for customers.
Sarah
2025 年 6 月入住 1 晚
10/10 超赞
Felix
2025 年 6 月 19 日
Felix
2025 年 6 月入住 1 晚
10/10 超赞
Jeff
2025 年 6 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
Nice area, close to the airport.
Jeff
2025 年 6 月入住 1 晚
6/10 一般
Lavoy
团体旅客
2025 年 5 月 30 日
满意:清洁度
Lavoy
2025 年 5 月入住 1 晚
6/10 一般
Debbie T
与配偶出行
2025 年 5 月 28 日
满意:员工和服务
Convenient location ! Staff was nice and efficient. Needs Updating . Breakfast was very minimum. I let them know when we were leaving that the bath vanity sink faucet was awkward to get completely off & our efficiency had uneven cooling. To me it fell short for the charges.
Debbie T
2025 年 5 月入住 2 晚
10/10 超赞
Larry
2025 年 5 月 27 日
满意:清洁度、服务设施、住宿条件和设施
Larry
2025 年 5 月入住 1 晚
10/10 超赞
Margarita
2025 年 5 月 19 日
Margarita
2025 年 5 月入住 2 晚
10/10 超赞
Jon-Paul
2025 年 5 月 17 日
Jon-Paul
2025 年 5 月入住 1 晚
10/10 超赞
Susan
2025 年 5 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
It was a fast check-in and the personnel friendly.
Susan
2025 年 5 月入住 1 晚
8/10 还可以
Tiffany
2025 年 5 月 4 日
满意:服务设施
The layout of the residence inns are awesome, plenty of space for my giant family. However, there is a crazy amount of wear and tear. The chairs were falling apart and the couches super dirty. The front desk staff was amazing- so friendly and helpful all of them. Very yummy breakfast, although the cook is constantly putting things away while you’re eating and so you feel rushed. Which isn’t very fun when you are already on a major time difference. There was one extremely rude housekeeper who wouldn’t help me find a hair dryer when I had already been waiting for an hour and almost late to a wedding! Overall though, we would stay again.
Tiffany
2025 年 4 月入住 2 晚
6/10 一般
Al
与家人出行
2025 年 5 月 4 日
满意:员工和服务,清洁度
It would have been nice If we would have been informed when we checked in that I had to request clean towels daily and to have the room cleaned. I have never stayed on a property this way. It has always been to request if I didn't want the room cleaned. This should have been reiterated at check in.
Al
2025 年 5 月入住 2 晚
6/10 一般
I JANE,myrtle beach
2025 年 5 月 3 日
I JANE
2025 年 4 月入住 3 晚
10/10 超赞
Ed
2025 年 5 月 1 日
Ed
2025 年 4 月入住 2 晚
8/10 还可以
Floyd
2025 年 4 月 27 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Staff was great ,curteous, helpful. Breakfast was very nicel! Wanted to love the hotel but the devils in the details Rule for housekeeping totally unacceptable (must request service 1 day prior). Linen improperly installed or didn't fit. No luggage stools, 3 tv's 2 remotes. Common area carpet worn. Fresh linen or towels occupants responsibility. Too many minor details but i would consider it again