Cowes Family Hotel

"There’s disabled parking right at the hotel but to understand how to access it call the hotel direct so you don’t get caught out. The rooms are on the small side as are the beds, we had a room for 3 adults. Breakfast was good and plenty available. If Miles is on reception you’ll be well looked after. He explained all about the Quays and shopping and dining options and really knows his stuff. It makes it easier to shop till you drop knowing the hotel is easily accessible"

"Easy to get to. A basic stay is what you will get. "

"Front desk person was very friendly, informative and helpful. However, when we arrived at the pool it was unfortunately very unclean with brown scum around the water level line, someone had even scrawled in writing in the oily residue. Horrible smell around the poolside and the water so murky you couldn't see to the bottom. Room was OK, bed comfortable enough. We didn't book for dinner and got turned away, which was disappointing. Breakfast OK. "

"That's a family friendly hotel in an easy access location. Staff is very helpful. The manager, Jimmy, helped us settle down quickly. They also provide good quality room service with limited choices. The spa and pool is a bit small but that's clean and warm."

"WiFi is awful! It’s just really poor but free so everyone is using a system not able to cope.Also, disabled parking spaces were blocked off with building work so parking was harder than it should have been. Breakfast was very good and staff in the restaurant each take a station and were really on it all the time so nothing ran empty and everything was hot and fresh and there were no delays. The pool was nice but the jacuzzi is colder than it should be and was fed with cold water."

"Nice hotel, good food and facilities and close to the station. Comfortable, clean and quiet."

"I didnt use the laundry or the pool, but the hotel was beautiful, best ive stayed in yet. Would use again if i return to the area. "

"Staff super friendly and quick for deailing with my needs. Room was clean "

"On arrival we were allocated a room and the tv didn’t work. The guy on reception moved us to room 103 and we had no pillows and the bed stunk. There was a hole in the back of the door and the decor through out the hotel was poor. My wife slept in her clothing as it felt like there were bugs in the filthy mattress. This place is to be avoided at all costs. "