Filthy bathroom!!! Had to ask for a shower curtain change. shower hose & bath plug black with mould. Bath not clean, floor had long black hairs. Taps filthy. Ventilation fan broken. Stains everywhere.
Public Breakfast area in very bad condition. Unsanitary handling of food trays and dining wear.
Would never rebook.
Lindsey
於 2025 年 7 月住了 2 晚
6/10 一般
Susan
伴侶同遊
2025 年 7 月 19 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Was very unhappy to have to pay for a room , harbour facing and having to look out on to a car park.
Susan
於 2025 年 7 月住了 3 晚
6/10 一般
Violet
伴侶同遊
2025 年 7 月 15 日
讚好:整潔度和設施服務
不滿:住宿狀況
The location was lovely and the staff were very friendly and helpful , the cleanliness was good as was the food but the hotel is on need of a refurb as the rooms were a little worn out
Violet
於 2025 年 7 月住了 3 晚
6/10 一般
G
2025 年 7 月 8 日
Rooms are super hot in summer. Dyson in room but have their filters replaced ages ago and dysons are not really fans!! Combination of both makes it hot
G
於 2025 年 6 月住了 2 晚
6/10 一般
Robyn
家人同遊
2025 年 7 月 7 日
讚好:職員與服務
Convenient location. Breakfast was good, lovely room to dine in. Swimming pool was nice water was warm.
Robyn
於 2025 年 7 月住了 1 晚
4/10 欠佳
Matthew
伴侶同遊, 多人同遊
2025 年 7 月 4 日
不滿:住宿狀況
For such a lovely location I thought that this hotel was very tired looking and could do with updating, especially for the cost of the nights stay.
The bathroom could do with updating as they still have shower curtains, which I think are quite unhygienic. You could barely use the shower gel/shampoo dispensers due to the poor fittings they were held in.
Some lights in the room didn’t work and the hairdryer looked sticky and not very nice to use.
Although the rooms didn’t have A/C, they did provide too fans, one of which was a Dyson.
I thought that the reception on arrival could have warned us that we would have had to queue in the morning for breakfast, as there didn’t seem to be enough room to cater for guests if they all came down at once.
Matthew
於 2025 年 6 月住了 1 晚
10/10 優異
Mateusz
2025 年 7 月 2 日
讚好:整潔度、設施服務和住宿狀況
Beautiful location, hotel was well equipped, Staff extremely friendly and the breakfast buffet was high quality.
Mateusz
於 2025 年 6 月住了 1 晚
2/10 很差
Jill (Epsom)
2025 年 7 月 1 日
Jill
於 2025 年 6 月住了 5 晚
8/10 不錯
Josh
商務旅客
2025 年 6 月 27 日
讚好:設施服務
Little dated rooms, facilites under repair currently. Good bar and restaurant.
Josh
於 2025 年 6 月住了 2 晚
8/10 不錯
Caroline
2025 年 6 月 23 日
Caroline
於 2025 年 6 月住了 1 晚
10/10 優異
Gareth
商務旅客
2025 年 6 月 23 日
讚好:整潔度、設施服務和住宿狀況
My room was lovely, staff were great and the breakfast was really good.
Easy to park my van and the area around the hotel was brilliant.
Gareth
於 2025 年 6 月住了 1 晚
10/10 優異
Richard
2025 年 6 月 17 日
讚好:整潔度和職員與服務
Friendly and efficient staff
Richard
於 2025 年 6 月住了 2 晚
8/10 不錯
Sue
伴侶同遊
2025 年 6 月 6 日
In places the decor needs tidying up and worn carpets in corridors. Our room was spacious and clean. A runner had come off the wardrobe door so impossible to move it.
All staff welcoming, friendly and helpful. Decent size car park. Hotel lovely and quiet overnight.
Sue
於 2025 年 6 月住了 4 晚
8/10 不錯
Nigel
伴侶同遊
2025 年 6 月 2 日
讚好:整潔度和設施服務
Room was clean and had a lovely harbour view. The included full English breakfast was very good and the staff on reception and in the restaurant were always very accommodating.
Nigel
於 2025 年 5 月住了 3 晚
10/10 優異
Brian
2025 年 5 月 30 日
讚好:整潔度、設施服務和住宿狀況
Easy check-in very polite staff and helpful.very good buffet breakfast will use again
Brian
於 2025 年 5 月住了 4 晚
6/10 一般
Kathryn
伴侶同遊
2025 年 5 月 25 日
讚好:整潔度和設施服務
Room was very quiet - great.
Breakfast busy and canteen like noisy
Kathryn
於 2025 年 5 月住了 1 晚
8/10 不錯
Hannah
2025 年 5 月 18 日
讚好:整潔度、職員與服務和住宿狀況
Hannah
於 2025 年 5 月住了 1 晚
10/10 優異
Luke
親子同遊
2025 年 5 月 16 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
had a really great stay. booked it originally for a couples night away but ended bringing the children due to childcare letting us down so called on the morning of arrival and explained the situation and the lovely girl called jess on reception that morning said it’s not a problem at all and upgraded us to the last triple room they had left with a single bed and sofa bed in it and only charged us an extra £10 for two of our 3 children’s breakfast (which was also great quality and variety) so it was amazing value, great service whilst during our visit, lovely food and an amazing setting on the quay. oh and they also had a great bar and restaurant area and a gym, sauna and pool (which we didn’t get to use this time as we had the children with us) but next time we definitely will! i’d recommend to anyone visiting hayling island wether a family or a couple
Luke
於 2025 年 5 月住了 1 晚
10/10 優異
Stephen
伴侶同遊
2025 年 5 月 3 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
A lovely setting with views over the harbour. A short walk into a harbour where we were able to do a seal watching tour. Lovely dinner in the restaurant and the breakfast was delicious too. Very friendly staff and tidy facilities. Would recommend
Stephen
於 2025 年 5 月住了 1 晚
10/10 優異
charmaine
多人同遊
2025 年 4 月 30 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Had the best night chilling with my friend beautiful place
charmaine
於 2025 年 4 月住了 1 晚
10/10 優異
Joyce
伴侶同遊
2025 年 4 月 27 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We were attending a family party 10 minutes away from the hotel. The Hotel was eady to gind, and in a lovely location near a Marina. The Reception staff were friendly. Quick check in ( and out.) Comfortable room in a quiet location. TV. Tea, Coffee, Hot Chocolate available in our room.We enjoyed a delicious breakfast. The swimming pool looked amazing. Aĺl the facilities were very nice. We would definitely stay there again.
Joyce
於 2025 年 4 月住了 1 晚
8/10 不錯
hayley
2025 年 4 月 21 日
讚好:職員與服務、住宿狀況和客房舒適度
Great stay
Very nice location, room was nice warm and comfy, quite noisy but we were above the front entrance, kids screaming, but was ok
hayley
於 2025 年 4 月住了 1 晚
10/10 優異
Yusef
2025 年 4 月 21 日
讚好:職員與服務、住宿狀況和客房舒適度
Yusef
於 2025 年 4 月住了 1 晚
6/10 一般
susan
伴侶同遊
2025 年 4 月 19 日
讚好:整潔度、設施服務和住宿狀況
Booked in and given access key to room that was alreay occupied (room 153 ). Never happened to me before and feel sorry for the gentleman whose room we entered. Good job we are honest as his phone was there on charge and all his possessions too.
A formal apology would have been nice.
susan
於 2025 年 4 月住了 1 晚
6/10 一般
真實旅客
家人同遊
2025 年 4 月 19 日
讚好:職員與服務和客房舒適度
Pleasant stay
It was an overall pleasant stay. Rooms were comfortable.
Pool in the spa was a great temperature, although a little dated. One small sauna and steam room which were good. Showers in the changing room could do with an update.
Breakfast was a little hit and miss. Excellent variety but taste of some of the items were bland. Overall you could navigate through to a decent selection.
Location was good for exploring Portsmouth and surrounding areas.
Reception staff were very friendly and helpful.