We had a few issues with the house. The key didn’t work upon arrival. The pool was disgusting. The area did have about 8 inches of rain, but I still think they should have said something up front about the pool not being usable. There was no way to turn the a/c off of vacation mode which meant the house got up to 85 during the day, too hot to be inside and couldn’t use the pool to cool off either. I honestly don’t think they were ready to start renting out their house. It’s a lovely home in a quiet neighborhood but there were some kinks that definitely need worked out. When I mentioned them they apologized but that’s about it. I was hoping with all the issues they would offer some money back but not the case. We also paid extra to have two more people stay, luckily they had something come up and couldn’t make it because there wasn’t room for 8 definitely not room for 10. They should change the listing to sleeps 6. Again, once these kinks are worked out it will be a really nice vacation stay.