秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式有游泳池吗？

是的，此住宿设有3 个室外游泳池。

秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式住宿费用是多少？

截至 2025 年 12 月 15 日，我们找到的秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式 2 位成人 1 晚最低价是 HK$3,462.23（不含税费），入住日期是 2025 年 12 月 16 日。这个价格基于我们在过去 24 小时内找到的，未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期，可以看到更加准确的价格。

秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式允许宠物入住吗？

不可以，该住宿仅允许辅助型动物入内。

停车费是多少？

该住宿免费提供自助停车和代客停车。

何时可在秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式办理入住？

开始办理入住：15:00；停止办理入住：不限时间。可安排提前入住，须支付费用（取决于客房供应情况）。

何时可在秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式办理退房？

退房时间为 12:00。延迟退房会收取费用（视客房供应情况而定）。

秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式提供全包式服务吗？

是的，这是全包式住宿。活动包括：浮潜、划皮艇、骑自行车等等。

秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式的地址在哪里？

这家科兹美岛住宿依傍着海滩，距离阿莱西非科苏梅尔国家公园和天堂海滩步行不到 5 分钟。而且，米亚大海滩和水上公园和桑丘先生海滩俱乐部距离酒店不到 2 公里。

秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式点评、优惠和照片 2026

Q: 秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式有游泳池吗？

是的，此住宿设有3 个室外游泳池。

Q: 秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式允许宠物入住吗？

不可以，该住宿仅允许辅助型动物入内。

Q: 停车费是多少？

该住宿免费提供自助停车和代客停车。

2/10 糟糕

Gary Michael

与配偶出行

2025 年 12 月 11 日

不满意：清洁度、员工和服务、住宿条件和设施

5 restaurants and nowhere close to enough seating. Every time we tried, we had to wait for close to 2 hours, so we settled for the mediocre buffet options. Pool bars closed at 5:00. Ridiculous!

2025 年 11 月入住 8 晚

6/10 一般

Cathaleen Lynn，Castleton

团体旅客

2025 年 12 月 11 日

满意：住宿条件和设施，清洁度

The property was nice.Not very well lit at night so walking was hard.Not a lot of variety of food at the buffet same repetitive food every day I wouldn’t really consider it buffet. if you dine at one of the restaurants when you left there, you had to go to the buffet very very limited portions in the restaurants. The drinks were subpar.We never got coffee pods in our room.The maker was there asked several time for coffee never got any.Lack of nightly entertainment for a adult only resort.Beach towels.If you did not get one when you first seen them filling the bins you did not get one for the day.When asked for one we were told they were filling the bins 3 hours later still no towels.A lot of returning guest told us it was going down hill food,drinks,service.Nice people but would not return.Oh we ordered room service one night we could not get into the 1 open restaurant we called at 9pm we were told 45mins..ok had to deal with that or go hungry well at 2:15am the knocked on our door with the food we ordered at 9pm.needless to say my husband was NOT happy .

2025 年 12 月入住 7 晚

2/10 糟糕

Carina

与配偶出行

2025 年 12 月 10 日

不满意：清洁度、服务设施、住宿条件和设施

The room was dirty and not as advertised. The food was inedible and the staff was unhelpful. A maintenance worker walked into our room unannounced to “check the water” which made us feel uncomfortable because he knocked once and immediately opened the door without waiting for us to let him in. The room wasn’t stocked upon arrival. We checked out after 2 hours to go to a different resort and they promised a full refund but still none has been initiated. Very disappointed.

2025 年 12 月入住 4 晚

8/10 还可以

Jeffery Knute

与家人出行

2025 年 12 月 9 日

满意：清洁度、服务设施、住宿条件和设施

Some construction and once someone serviced the AC unit but left a mess in bathroom sink. Food and especially desserts could have been better

2025 年 11 月入住 7 晚

4/10 很差

Cheryl

2025 年 12 月 8 日

The resort needs major upgrades & repairs, our room was okay. The staff tries real hard to accommodate, under staffed(rooms still being cleaned at 5:00pm). App not working properly and/or not being updated with restaurant daily menus. Lack of information no daily activity board to be found with activities/shows.

2025 年 11 月入住 7 晚

6/10 一般

Mario，West Branch

与家人出行

2025 年 12 月 7 日

满意：清洁度

I was not impress with the room, supposed to be a junior suite ocean view but it was small, on the 4th floor and the elevator was damaged, the door did not work either, card keys did not open, one day we have no Air Conditioning, the room was almos 80*F, it took them morevthan 12h to fix it, another day without hot water, they refused to give us another room !!! The Hotel need URGENT maintance and upgrades !!

2025 年 12 月入住 4 晚

8/10 还可以

Johnnie Estrada

与家人出行

2025 年 12 月 7 日

满意：员工和服务，清洁度

Cons- the bathroom drains emitted a foul odor that would come and go. Lobby is not as fancy as others we’ve been to. Entertainment is a bit lacking. Time share/membership sales are very pushy if you show a slight interest. We sat to hear their pitch just to get the $300 credit- at our final no, they got rude. The last guy (they sendi different guys to try to change your mind) told us “next time, don’t agree to hear their speil” like we wasted Their time! Lol! I told him, “ perhsps you shouldn’t try to entice the guests with the free credits! Pros- we got a free snorkeling and sunset cruise for hearing out their pushy sales pitch. Clean rooms- bed comfortable-great beach- great snorkeling-love the pier for jumping off. Pier is convenient for pick up to the excursions we took. All the other staff were very friendly and helpful.

2025 年 11 月入住 6 晚

2/10 糟糕

Rolando

与配偶出行

2025 年 12 月 6 日

不满意：清洁度、服务设施、住宿条件和设施

food was terrible. i paid for a upgraded suit when i arrived they said the room was not ready. ended up downgrading me.

2025 年 12 月入住 3 晚

10/10 超赞

jill，brandon

2025 年 12 月 5 日

满意：员工和服务，清洁度

We love this resort. The staff are family - that’s why we keep coming back ❤️❤️

2025 年 11 月入住 7 晚

6/10 一般

Sindy

2025 年 12 月 5 日

满意：员工和服务

不满意：住宿条件和设施，清洁度

El hotel con demasiadas cosas malas muchas fugas por todos lados necesita demasiadas reparaciones nada funciona ni hay agua caliente todo inundado todo descompuesto la comida súper austera

2025 年 11 月入住 4 晚

8/10 还可以

Robert，Bellville

与配偶出行

2025 年 12 月 3 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The room had ac problems from the second day. The staff was very friendly and helpful.

2025 年 10 月入住 5 晚

6/10 一般

Robert

与配偶出行

2025 年 12 月 1 日

满意：员工和服务，清洁度

Not much in the way of Activities and entertainment. The food was not all that good.

2025 年 11 月入住 5 晚

6/10 一般

Miguel

与配偶出行

2025 年 12 月 1 日

满意：清洁度、服务设施、住宿条件和设施

Varias cosas por mejorar 1.- no tuve agua caliente ningún día 2.- no se podía apagar la TV de la recámara 3.- me quedé sin TV x que no había servicio de streaming 4.- cuando presenté mi quejas solo me comentaron que pos que pena y punto No me pareció correcto no recibir ninguna compensación por las incomodidades sobre todo lo del agua

2025 年 11 月入住 3 晚

6/10 一般

Holly

与配偶出行

2025 年 11 月 30 日

不满意：住宿条件和设施

We expected more for a Secrets Resort. The resort is old and run down looking. Restaurants were closed some days. The sushi restaurant wasn’t open because they didn’t have a chef. The Bordeaux restaurant had excellent food and great service. The resort was only about 25 to 30% full so it was very quiet everywhere - like nobody around by 9 pm. There is not a nice bar to hang out in the evenings. We like entertainment around the pool and music, other than constant elevator/lounge music. When we went to the Sky Bar, which has a beautiful view, but not always a bar tender, there were often only 2-4 other people there. One positive was there were no lineups for food or drinks ever! The beach area was nice and you could get chairs. We made the most of our vacation and had fun anyways, but it was not at all what we were expecting. Other people we talked to were also very disappointed and some had no hot water in their rooms. We definitely would not go back there.

2025 年 11 月入住 7 晚

4/10 很差

Susan Brooke，athens

与家人出行

2025 年 11 月 29 日

不满意：住宿条件和设施，清洁度

Pipes were busted, I had no hot water for 3 days, no water at all for a day, the resort overall did not live up to secrets reputation, staff were nice at least, but I wouldn’t go back, The beach was nice, water clear. Layout of resort confusing too.

2025 年 11 月入住 3 晚

2/10 糟糕

Blanca Lilia Silva

2025 年 11 月 29 日

不满意：住宿条件和设施，服务设施

Pésimo servicio. La gente de recepción dormida y no ayudan. La calidad de los alimentos es baja para el nivel de restaurante que es en teoría. El spa no tenía la reservación Los cuartos y el hotel necesitan mantenimiento. No es un secrets como solían ser

2025 年 11 月入住 5 晚

2/10 糟糕

Robert

与家人出行

2025 年 11 月 29 日

不满意：住宿条件和设施，清洁度

Area is beautiful with great beach, however, jelly fish right off shore for multiple days with NO warning! Wife was stung & swelled up ruined our beach time. Pool is unheated & cold, so not enjoyable, made swim-out pool room pointless. Shower did not have any hot water. Room was dirty. toilet, shower handle, & closet door all broken. Never attended to throughout the stay. Sales pitch with “90 minute” duration doubled & no easy answer out of it without hassle. All labor workers VERY friendly, but bad management. Was ready to checkout & leave early!

2025 年 11 月入住 4 晚

2/10 糟糕

Andrea Bracho

与配偶出行

2025 年 11 月 27 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

El hotel horrible! La comida horrible! La l ambiente horrible! Pasamos una noche y nos cambiamos a otro hotel. Ruidoso todo el tiempo, nada que ver con el plan de relajarse que teníamos. Desde que llegas te quieren encajar 80 paquetes y membresías, las instalaciones viejas y sin mantenimiento, la comida y las bebidas espantosas, la gente amable pero con todo lo demás tan malo pues no terminas contento. No aguantamos ni 24 horas ahí. No volvería nunca. Trate de hacer la cancelación de los otros días y la plataforma de expedía no me lo permitió. Preferimos gastar doble en otro hotel que quedarnos ahí.

2025 年 11 月入住 6 晚

6/10 一般

Laura

与配偶出行

2025 年 11 月 26 日

满意：员工和服务，清洁度

不满意：住宿条件和设施，服务设施

No hot water, room we booked said it had a soaking tub but there was no tub, room smelled like mold, facilities need MAJOR REMODEL, Several restaurants were closed throughout our stay, resort app was NOT user friendly and if spotty. BEACHES ARE BEAUTIFUL and Staff are very kind

2025 年 11 月入住 4 晚

10/10 超赞

Joseph Alan

2025 年 11 月 22 日

2025 年 11 月入住 7 晚

10/10 超赞

Noel

与配偶出行

2025 年 11 月 22 日

满意：清洁度、服务设施、住宿条件和设施

Everything was clean and everyone was so nice and helpful!

2025 年 10 月入住 5 晚

2/10 糟糕

Ignacio

2025 年 11 月 21 日

不满意：清洁度、服务设施、住宿条件和设施

A lot of things, the meals not good, the room to old. The tv no work and the bathroom too.

2025 年 11 月入住 4 晚

10/10 超赞

GABRIELA ALVARADO

与配偶出行

2025 年 11 月 21 日

满意：清洁度、服务设施、住宿条件和设施

Es un gran hotel y la comida es espectacular

2025 年 11 月入住 3 晚

4/10 很差

Carol Sue

与配偶出行

2025 年 11 月 20 日

Elevator broken to get to room #1233. Manager moved us the following day to aother room on first floor (room #1012) because I have COPD and couldn't climb stairs. No hot water in our room the entire week. We went 2 days without maid service or washcloths in the room. Only 3 restaurants were open and 1 snack bar all week. Menu at 2 restaurants (Windows & Oceana) stayed the same the whole week. Food was luke warm and sometimes cold. Very disappointed with this resort.

Sunset at Secrets Aura, Cozumel 11/8/2025

2025 年 11 月入住 7 晚

4/10 很差

Cecilia，El Paso

与配偶出行

2025 年 11 月 19 日

满意：清洁度

不满意：住宿条件和设施，服务设施

Room with no hot water we had to wait more than a day to get another room and out of 7 restaurants only three open with the same choice of food everyday, horrible food

2025 年 11 月入住 6 晚

秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式

Secrets Aura Cozumel - Adults Only - All Inclusive

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