“Our stay was amazing! The location was excellent adjacent to the Wawel Castle and along historic Kanonicza Street; easy walking distance to the historic square and shopping areas. The staff was very friendly and helpful as well. We were looking for something special and we found it; definitely not your typical hotel…the room felt like we were taken back in history with modern conveniences; loved that the windows opened and we could hear the sounds of the city below. Highly recommend!”
“The door to the hotel is so unassuming that i thought i had come to the wrong place when arriving there. Hotel is new and very clean. Our room was a bit unusual as it only had a very little window on the wall, but it did have two skyline windows so we did have a lot of light in the room. I chose standard room since it said to have more room than superior room which i thought was odd, but the room was very nice and clean. not very spacious, but enough to move around. Cleaning came every day even……
“We showed up early and had our room right away.
This place has AC that actually works!!!!
Staff is great and the price is right considering the competition in the area. Highly recommended.”
“Great location in the old, historic part of town. Classic, historic hotel with underground pool and sauna. Wonderful breakfast. Highly recommend this hotel.”
“Very good experience , staff very helpful and very nice .spacious room, near city Centre in old town , a bit far away from krakow glowny train station. Have microwave oven , very convenient. ”
“Absolutely fantastic apartment in this Aparthotel with amazing breakfast. Location was lovely and quiet and so close to the old town of Krakow. A couple of shops very close to get any beers or snacks. Super friendly and helpful staff, always got a taxi in a couple of minutes.”
“Everything was perfect. Staff were helpful and accommodating. Location is within short walking distance to attractions. Lots of places to eat in the area. Breakfast buffet was excellent. Each day they varied the hot food selection and salads. Room was spacious. Bathroom was spacious. AC/heating is centralized so can't control the temperature within the room. Hot water and water pressure worked. I enjoyed my stay at Portal. ”
“Maciej -Concierge 🔝 👍👍Konrad at the front desk 👍👍and the two Amazing ladies at the Spa: Julia and Emma - Amazing!!👏👏 The Hotel is spacious, very clean, fantastic location and my room was exactly what I was looking for. Thank you for a great one week stay. ”