Rogersville Crockett Spring Park & Arboretum Hotels

"We had to buy our own bath towels and washcloths had no phone had no ice. The comforters had spots all over them stains. It was the worst motel I have ever stayed in in my life. Will never stay there again. I even asked the owner for clean towels never got them."

"Awesome historical inn. The rooms were filled with antiques and the history was wonderful. We were on the 3rd floor, next to the main street, which was pretty loud in our room, though we were so tired each evening, it didn't affect our sleeping. There is only a elevator to the 2nd floor, so you have to carry your luggage to the 3rd floor. The breakfast was very fresh and delicious. We ate at the restaurant both nights, outdoor seating was great, and so was the food! Highly recommend this lovely historical inn!"

"average"

"The room was great, the hotel was clean. The only issue take your own towels and quilts! We only had 2 towels and 2 wash cloths. We all took a shower upon arriving, we went out when we came back we asked for a couple more towels and all they had were two wash cloths they had nothing else. Asked again in the morning when we got up to take showers-still nothing. Also asked for another quilt we were cold and were told they had none. They really need to invest in more towels, bed quilts and wash cloths. The hotel is conveniently located, and the staff were very young but nice. Just frustrating to reuse washcloths and towels to shower with."

"It was a very smooth and easy stay"

"Washcloths were stained and looked dirty and hair was on counter tops and bath room. Overall facilities were not well main. The price was cheap so I guess you get what you pay for."

"The breakfast was mediocre at best. The room was missing a light bulb; which we were able to obtain from the desk. The room itself just felt like it was a downgrade from a normal hotel room"

"Have stayed at this property several times with excellent experiences. However, there was a noticeable difference in this stay. The entire back wall of the shower had been shattered and patched back together with epoxy. A very shabby repair and less than welcoming. Your beds are comfortable; however they were too high for my mother to get in and out off. When I requested a step stool from the desk you would have thought I had four heads. While checking out I needed to speak to someone in person. My elderly mother and I stood at the desk for more than 5 minutes as the attendant and another employee stood talking and laughing loudly about personal issues. Customer service went from very good to nonexistent in the six months from our previous visit. We paid higher than normal rates to visit family - no doubt in part to opening day at the local theme park. We won’t be back. "

"Spotless, quiet, and comfortable. Beautiful space and excellent communication. Will be staying again!"