「The window was locked with the lock broken, so could not open it making it suffocating and hot inside. The washroom exhaust fan was not working making it stuffy. We tried contacting the host but the replies were always after 24 hours (leading it to no help during the stay). No response on compensation also because of the inconvenience. Poor hosting :( we have videos as proof but cannot upload as there is only option of photos」
「Our fourth stay at the Metropole in recent years.A privilege to stay in such a unique historic building,with yes a little patina around the edges.If you dont embrace the nostalgia then budget chain's are available.The staff here are so good,as is the breakfast and the pool and spa facility.A great location for roadtrips around mid Wales,and a huge car park.」