The hotel lobby, reception, dinning, service were fantastic. It was at the level of 4 star hotel we expected.
However, the room condition was really poor at the level of 0 star. This place needs a major upgrade to match its looks from the outside. Our room had no air conditioning even though we paid extra for a "mountain view" room. There was barely enough space in the room to place the standing fan and turn it on without hitting things. There was no way to turn on the ceiling fan. Luckily it was not hot during our stay there. Opening the windows helped to cool down the room but it was too noisy at night to keep the windows open.
The shower head was in horrible condition, which I found out after getting in the shower. It would not spray water properly. The water temperature control was broken also. Every 15-20 seconds the water would go from very hot to cold. My daughter screamed several times during her shower because it was too hot sometimes. We ended up using using a water glass to hold water and wash ourselves.
There was only 1 outlet to charge phones. However, it would be switched off when the wall light was turned off at night. The only other outlet had several other things connected (TV, cable, fridge, etc.).
The elevator was great looking for antique point of view. However, it was not always functional. It stopped operating for a while during our stay. It would also not go down to the bottom floor where the dinning area was.