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Bad attitude for the reception, staff send us away
CHOON YUAN
Stayed 1 night in Feb 2023
Response from Lisa on 1 Apr 2023
We are sorry to disappoint you, Choon! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Lisa
8/10 Good
dien
Business traveller, Travelled with family, Travelled with group