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“Cannot even get into for breakfast. The crowd was until the elevator. We left our luggage with the concierge , when we collect , the queue was also unbelievable . Better avoid the any holiday period. ”

“感覺非常好”

“服務周到，友善親切，介紹設施及周邊環境也十分專業”

“Very good location. It was just a short walk to the JB checkpoint so perfect for travellers commuting between JB and Singapore. We also enjoyed the breakfast which offered a lot of options and tasty food. The room was spacious and the shower was great. However, there were ants on our bed, in the drawers and in the bathroom. When told about the issue, the staff only applied some insect repellent and did not resolve successfully. On our last evening, we went to the pool bar to relax, but were told……

“環境舒適，員工服務態度良好”

“房間很舒適，乾凈，服務人員很親切”

“Not applicable ”

“房間設備很舊，會過敏的人不推薦”

“Because I checked in very late, and they arranged a room at the end of corridor, and I wanted to change the room, but the staff said it was fully booked and it's the last room available. But I asked for another staff for help, he did change room for me. That means the previous staff didn't check for me and just didn't do more... Air conditioner is not enough, and carpet is very dirty. Will not go back this hotel again.”