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"I am writing to express my extreme satisfaction with the excellent service I received during my stay at your hotel from October 11, 2025 to October 12, 2025. I was particularly impressed with the professionalism and dedication of your staff, who made my stay truly memorable. I would like to give a special mention to Mr. David Chen [陳嘉龍] at the Technical Department for setup WIFI and assistance with a problem as per our . He went above and beyond to ensure my comfort and was always courteous and helpful. Additionally, the entire team at the restaurant and housekeeping] demonstrated a high level of attentiveness and provided impeccable service. The comfortable accommodations and the friendly demeanor of your team members exceeded my expectations. It is evident that customer satisfaction is a top priority at Hilton, and I will certainly be recommending your hotel to my friends and colleagues. Thank you once again for providing such a delightful and memorable experience. I look forward to returning to your hotel on my next visit. "

"早歺食材尚好"

"交通方便！在機場內！"

"Good Service "

"The best Hyatt in China"

"N/A"

"去东莞松山湖旅游度假，可以选这个酒店住宿，它是一个老牌的国际性品牌五星级酒店。 位置：位于松山湖风景区的北部，自成一个度假区，私隐度高。 酒店装饰：经典豪华典雅风格、云石、木与玻璃材质的结合。 房间：房间大、有露台、可看到松山湖景。 娱乐休闲设施：健身室、单车租赁、室内及室外游泳池、私家人造沙滩、私家湖边漫步小径。 餐厅：日式、西式、自助餐厅、中式餐厅二家。 服务：职员有礼、服务周到。 住宿体验：整体感觉住得舒适，是度假休闲一流的酒店。 不足之处：电视接收不良、画面不清。室内空调不能调较。"

"早餐的甜点不新鲜，早餐做煎蛋的女生服务态度不满意"

"酒店非常新淨，樓層高（大堂設於46樓，房間在其上）景觀一流，鄰近深圳北站非常方便，服務人員十分有禮。唯一一項略為不足是床單略欠舒適。"