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Reviews of Buzen Suites Las Colinas Boutique Motel

2.5 out of 5
Buzen Suites Las Colinas Boutique Motel
2030 W Northwest Hwy, Dallas, TX

Reviews

4.8
Rating 10 - Excellent. 11 out of 119 reviews" "
Rating 8 - Good. 20 out of 119 reviews" "
Rating 6 - Okay. 23 out of 119 reviews" "
Rating 4 - Poor. 19 out of 119 reviews" "
Rating 2 - Terrible. 46 out of 119 reviews" "

5.4/10

Cleanliness

5.4/10

Staff & service

2.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

10/10 Excellent

shannon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel great tv lineup and friendly customer service
Stayed 1 night in Nov 2020

2/10 Terrible

AdrIan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is a dump. Circus flees do a better job
This place is total trash! There was confusionabout payment and they told me to leave or they called the cops to remove me. They said that I just needed To pay them and not use hotels site- I was humilated and they still refused my reservation now stating i was on the do not rent list! Iwant my money back!
Me not checked into my paid room!
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DONT STAY HERE- Prostitution, drug-addicts, filth!
This hotel should not be on any platform or even operating legally. Not only were the rooms filthy, unclean, and unsanitized during a Covid-19 outbreak, there were prostitutes and drug addicts there at all hours of the night. There was drama in the evening as some crackhead was screaming at the top of her lungs at her so-called boyfriend or "John." I've traveled extensively and have NEVER EVER encountered this level of gross mismanagement, or filth (to include cigarette holes burned into the dirty comforter!). The pillows were dirty and unwashed, smelled like someones dirty, oily scalp. I am actually thinking of contacting the TX State Health Authorities to shut this place down, it was that bad. I also considered calling the police as there were many illegal activities going on, and I was propositioned by some man staying there, asking if I wanted any drugs or whatever...At this point, I'm not sure how to even get my money back, but staying here led to psychological and emotional distress for the short 16 hours I was there.
Filthy, unclean, unsanitary during Covid!
Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020

8/10 Good

AdrIan

Travelled with group
Stayed 1 night in Jul 2020

10/10 Excellent

Luqman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2020

2/10 Terrible

Hector

Stayed 1 night in May 2020

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Price good. Room had issues. Shower tub was slippery and my son slipped and fell while showering. No hangar rod to hang clothes. Toilet lever broken Had to lift too to flush toilet. Lots of shady dealing going on in other rooms.
Stayed 1 night in Mar 2020

8/10 Good

Randall, Oklahoma

Liked: Room comfort
Bare bones. No amenities. Great price.

2/10 Terrible

Monique Smith, Northwest Hwy

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Disgusting
it was horrible. Room was full of roaches. The housekeepers were lazy and didn't do their job

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
I'm sorry but Hotels needs to take this hotel from the website.. The most disgusting place. Idk why ask me for a rate my rate is -0

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow not what you would suspect
From the beginning the place was horrible. There's a sign that reads no prostitution no drug dealing and no alcohol consumption. You wouldn't expect this from anywhere in this area but nothing but adults XXX things and places to go not good for a family at all

2/10 Terrible

Alli, Woodbridge Virginia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting place underserving to be called motel
This is the most unpleasant place anyone can imagine. I checked into the room with my girlfriend and the first thing we saw were roaches on the bed. The smell in the room is most appalling. Bathroom door was torn. As if that wasn't too bad enough, I got in the shower and there isn't not water. I 'll rather sleep in my car at Wal-Mart than go to this place

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
It was clean,affordable, and the management serves their purpose and then leaves you be. Quite enjoyAble. Plus other hotels in this price range have bed bug issues...this one does not

8/10 Good

Quentin, Campti,LA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable an Nice,nice price.
I enjoy my self,me an my family,to see tha Dallas Mavericks an OKC.It was nice,only thing didn't have a microwave an ad said it did but didn't.It was alright thou.I would stay again.

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
Don't
Too much noice and extrange people activities in the parking lot

10/10 Excellent

Christian, Dallas

Liked: Cleanliness, staff & service, room comfort
Great times thanks Hotels!
Just a friend and myself get away!

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Almost what you would expect from a cheap motel. The problem was a lot of beggars nearby. And my room was in a bad location: near the laundry and pretty noisy.

2/10 Terrible

david

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible

2/10 Terrible

scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was bad just bad do not stay there the owners are not nice

2/10 Terrible

David M.

Liked: Cleanliness, room comfort
Disliked: Staff & service
single two day trip
Younger staff members were nice & professional but older staff was rude & unprofessional & bed spread had visible stains

2/10 Terrible

Adrien, Wichita Falls, Tx

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Save yourself!
Honestly, the worst motel I have ever stayed in. Everything in the room had cigarette burns. Very few linens were provided and the ones that were had stains. I am not sure how many drug deals I witnessed in the parking lot, but I'm sure it was several.

2/10 Terrible

Carole, Willis, Tx

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXTREMELY DISAPPOINTED
When we first arrived the person behind the window was missing in action. It took him about 5 minutes to come to the window. Secound there were stains on the bed, burnt lamp shade, and worst of all.... There was blood on the floor and wall behind the toilet. As far as the neighborhood there were many gentlemen's club to choose from! Also at all hours of the night there were people knocking on the door trying to sell you stuff. Ie: sexanddrugs And speaking of doors mine wouldn't stay closed unless it was locked from the inside and the safety latch was latched. It wasn't the Royal Inn Hotel, it was more like the Royal Inn HOEtel.

8/10 Good

John, Kansas City

Liked: Cleanliness, property conditions & facilities, room comfort
nice
Great

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Price was right
This hotel was much cleaner than we expected for the price we paid.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel Ever
This was the worst hotel ever. Nothing but drug heads and hookers. The staff act like nothing goes on there but we seen three drug deals go down within fifteen min of being there. We will not be using hotel.com anymore if this is the kind of hotels they offer.

2/10 Terrible

Meshelle, Royse City

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleep With One Eye Open!!!
This hotel is right across the street from all the strip clubs and beer joints in Dallas. Needless to say we had strippers in and out of the room upstairs from us and drunks serenading us outside our window. This went on ALL night. Room looked freshly painted but had paint splatters on the curtains, chairs and comforter (or at least I PRAY TO GOD the white stain on the comforter was a paint stain) Worst experience EVER in a hotel. Would NEVER stay there again and definitely WOULD NOT recommend this place to any of my family or friends...or even enemies at this point!! We would not even have stayed the night if it weren't for the ice storm that came through Dallas that night....SLEEP WITH ONE EYE OPEN (if you can sleep at all).

6/10 Okay

Chris, Dallas

Liked: Cleanliness, room comfort
Disliked: Staff & service
review
Clean comfortable and inexpensive.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very creepy stay
The room I was staying in had roaches. The bed was very uncomfortable, rrom had a odor. People hanging outside all times of the night.

10/10 Excellent

wendell, WACO TEXAS

Liked: Cleanliness
good to fair
poor tv connectivity options

4/10 Poor

Kay Rose

Disliked: Staff & service
Quick Fix
Me and my fiancé needed a place to crash for some nights and it was okay. The bed was comfortable but there was a big hand print which I believe it was blood on the wall. My fiancé tried to clean it but it wouldn't come off... The tub kept stopping up and in order to flush the toilet all the way you have to hold the handle. It was below basic. If you needing a cheap place to stay this would be sufficient but can do better.

4/10 Poor

scott, choctaw oklahoma

Disliked: Staff & service, property conditions & facilities, room comfort
middle of slum ville
we get to the hotel and first the air cond. would not work and the manager was not nice at all....and its in a bad part of dallas never will stay there again

2/10 Terrible

Cesar H, San Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
its a prostitution hotel
The location had more strip clubs around us and even a lady try to sell her self too men. And there were more girls going in and out of different rooms all night keeping me and my kids up. DO NOT STAY THERE!!!!!!

6/10 Okay

Tere, Dallas tx

Liked: Cleanliness
Pretty good for the price
We got it for just an overnight stay and it was pretty good. Wasn't the place I've stayed at but for the price it was good. Rooms were a bit older and the bed was not as comfy. The ac took a long time to cool the room but after that it worked fine. Some of the people around there gave me the creeps but I wasn't alone so it was okay but probably wouldn't stay there by myself. Other than that for an overnight stay it is alright:)

2/10 Terrible

leo, Dallas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible weed smell!!!
The room I initially got smell like weed....

4/10 Poor

leo, arlington tx

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service sucks
Rooms smelled like weed.

6/10 Okay

Verified traveller

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carpet was dirty, old and torned. No hot/ warm water at night. Toilet was shaken when sitting down. No clothes' hangers and tower-bar was broken. It was a very very disappointment!!

2/10 Terrible

daniel, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad state, Needs renovation.
I had to check out the same day I checked in because the condition of this hotel is too bad.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Affordable hotel
Reservation were easy no hassles. Its near restaurants and Dallas nightlife very nice location but the room was uncomfortable had a mildew smell. The mattress was uncomfortable but maybe you get what you pay for

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good
Thank you

2/10 Terrible

traveler, N

Disliked: Cleanliness, property conditions & facilities, room comfort
Gross!
Upon arriving greatest by staff nicely. Could tell that it was old and rundown. The room was equipped with OLD furniture and on clothes hangar. Trash was all around outside and the general up keep was extremely poor!!! Never stay here again!! Never! You get what you pay for!!

4/10 Poor

vonny, Wisconsin

Liked: Staff & service
Disliked: Property conditions & facilities
A Little Scary
Room was clean and nice, no odors, Bathroom was re-modeled and nice, beds were comfortable. Are around the Facitlity is a little scary, Ice make didn't work. Found this in my expedia ap, and there are nicer places around for the same money.

6/10 Okay

Rosco, Calgary

Liked: Cleanliness
Disliked: Property conditions & facilities
Good Location
The Royal Inn was adequate for the Price. It was comfortable but a little run down. Towels were wore and thin and no bath mats. One could slip in the shower.

6/10 Okay

masterjediskipp, dallas,tx.

Liked: Cleanliness, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
You get what you pay for.
Nothing was modern about the hotel, the beds were rock solid, TV reception wasn't the best but for 38 bucks a night you really get what you pay for. If its in your budget to afford something a little more expensive and closer to downtown, go for it but this hotel isn't your typical vacation stay, this is more emergency back up plan than anything. At least they have free Wi-Fi that's always a plus in my book.

2/10 Terrible

Mubarak, Q

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort