Enjoyed the resort, but reservations only dining until 9, no clear communication where the shuttle to the water park is without asking (you’re not allowed to park there), they never gave me the digital key I requested, they don’t serve food at the paradise springs bar, so you have to wait for the servers, the resort pool restaurant was closed, etc.
None of them were bad enough to ruin the trip by any means, but it was noticeable. My kids enjoyed great wolf lodge much more, but the Gaylord is b