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Reviews of La Quinta Inn & Suites by Wyndham Dallas DFW Airport North

2.5 out of 5
La Quinta Inn & Suites by Wyndham Dallas DFW Airport North
4850 W John Carpenter Fwy, Irving, TX

Reviews

7.6

Good

Rating 10 - Excellent. 330 out of 802 reviews" "
Rating 8 - Good. 188 out of 802 reviews" "
Rating 6 - Okay. 107 out of 802 reviews" "
Rating 4 - Poor. 81 out of 802 reviews" "
Rating 2 - Terrible. 96 out of 802 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kristin

Liked: Staff & service, amenities, property conditions & facilities
The staff who checked me in and out were warm, kind, and friendly. They were hotel angels and it made the stay so much better to have them care about me. Thanks to the teo ladies who took good care of me at my stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LB on 1 May 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s pretty good for the price. I would recommend especially if you looking for a good room at a cheap price
Stayed 1 night in Apr 2024
Response from LB on 30 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

6/10 Okay

Todd

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were very kind and it was a convenient location close to the airport with shuttle service. Unfortunately, it seemed there was substantial deferred maintenance. The knob on the bathroom door was missing and the bathroom door didn't close fully, the faucet was loose and felt like it could fall off, the shower head sprayed water on the floor even with the proper use of the shower curtain, and there was almost no interior lighting.
Stayed 1 night in Apr 2024
Response from LB on 30 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

6/10 Okay

Arianni, Milwaukie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC in the rooms does NOT work. The fan blower works but it is not AC. It was like a swamp in the room with the control turned down to 62
Stayed 1 night in Apr 2024
Response from LB on 30 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for airport stays.
Stayed 1 night in Apr 2024
Response from LB on 30 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

2/10 Terrible

Ryan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
My wife and I had to wait for over two hours for their free airport shuttle which the front desk promised several times would be coming in about 45 min. We ended up taking a cab which the hotel refused to refund us for. We were also looking forward to swimming in the pool at the hotel but it was closed for no reason. 26 degree celsius weather - pool closed.
Stayed 3 nights in Apr 2024
Response from LB on 26 Apr 2024
Thanks for staying with us and sharing your experience. We value your guest feedback. We hope to see you again on your next visit to DFW!

4/10 Poor

Olatunbosun

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There was refurbishment going on.
Stayed 1 night in Feb 2024
Response from LB on 25 Apr 2024
Thanks for staying with us and sharing your experience. We hope to see you again on your next visit to DFW!

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness, property conditions & facilities
The most frustrating part of this experience is the shuttle “service”. You have to fight to get through to the front desk, you get put on hold, then the system disconnects you. So you call back again and hope the system doesn’t disconnect you again. When the shuttle finally comes (40 minutes later for us), it circles around the terminals multiple times picking up more people until the shuttle is full. Then it drives to the 10 hotels it services - we got extremely lucky, ours was the first. It only took an hour to traverse 2 miles. The front desk staff was nice, giving us tips on how to sign up for shuttle to get back to airport. No complaints on our front desk person - she was friendly, helpful. The room was clean and had all the essentials. Looks to be a newer hotel or recently refurbished. It’s strangely dim though. The bathroom is bright and fine, the main room has two bedside lights that aren’t very bright and one LED wall light that isn’t very bright. So at the desk, it’s like you’ve been spawned into the dark ages. I was waiting for King Arthur and his Knights to appear and have me pull a sword from a stone or something. The TV is there, so maybe the TV is considered a light? Maybe if they’re broadcasting pictures of the sun. If they cleaned up the shuttle service (I.e. made it an actual service vs a torture test of patience) and installed some better lighting, this would have merited 4 stars, 5 considering the price. But the shuttle kills your spirit.
Stayed 1 night in Apr 2024
Response from LB on 25 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

8/10 Good

ronald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport and very clean. We would stay here again
Stayed 1 night in Apr 2024
Response from LB on 24 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was fast, easy and friendly.... Typical La Quinta customer service!!
Stayed 1 night in Apr 2024
Response from LB on 24 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Apr 2024
Response from LB on 24 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

2/10 Terrible

Latrice

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from LB on 24 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

2/10 Terrible

Ana C

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LB on 24 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

8/10 Good

Jill, Greenwood

Travelled with family and small children
Liked: Amenities
Convienient to airport
Stayed 1 night in Apr 2024
Response from LB on 22 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and attentiveness to every need.
Stayed 1 night in Apr 2024
Response from LB on 22 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

2/10 Terrible

Douglas

Disliked: Cleanliness, property conditions & facilities
Construction, wet paint, noise, debris in hallways, electrical issues in room. It was horrible.
Stayed 3 nights in Apr 2024
Response from LB on 22 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

6/10 Okay

Keren

Travelled with partner
The stay went well. I like how there's a refrigerator and microwave but then there were ants.
Stayed 3 nights in Apr 2024
Response from LB on 22 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

8/10 Good

Philomena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and free shuttle .
Stayed 1 night in Apr 2024
Response from LB on 22 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

Jared

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was good but I could hear people talking outside the window as if they were in the room. It was very loud
Stayed 1 night in Apr 2024
Response from LB on 22 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

6/10 Okay

Craig

Travelled with family
Liked: Cleanliness
Disliked: Amenities
It was an OK stay. It's LaQuinta so nothing special. The usual breakfast you find at a hotel of this type. Beds were comfortable. Room was clean. The toilet had an all night trickle that was annoying. Only one light in the bed area. Too dim. Will not stay again.
Stayed 4 nights in Apr 2024
Response from LB on 18 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

8/10 Good

Duvard

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Both rooms is need some work
Stayed 2 nights in Apr 2024
Response from LB on 18 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

Edmer

Travelled with family
Liked: Cleanliness
The Front Desk Staff are wonderful. Excellence at check in. Thank you
Stayed 1 night in Apr 2024
Response from LB on 17 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

8/10 Good

Deborah

Liked: Amenities, property conditions & facilities
Liked the large room
Stayed 1 night in Apr 2024
Response from LB on 16 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

Vanessa, Waterford

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, efficient room. Appreciate the van service to and from airport.
Stayed 1 night in Apr 2024
Response from LB on 16 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

Dorla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LB on 17 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from LB on 15 Apr 2024
Thanks for staying with us and sharing your experience. We value your feedback and hope to see you again on your next visit to DFW!

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Employees were so nice and helpful
Stayed 1 night in Apr 2024
Response from LB on 15 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to and convenient for traveling from DFW.
Stayed 1 night in Apr 2024
Response from LB on 15 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good people servicing at front desk. Thanks
Stayed 1 night in Apr 2024
Response from LB on 15 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

Daylon

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from LB on 15 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

Daylon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property many times and it is always clean and has really nice rooms and staff
Stayed 1 night in Apr 2024
Response from LB on 15 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were super helpful with holding back some clothing we left behind. Really appreciate their help.
Stayed 1 night in Apr 2024
Response from LB on 15 Apr 2024
Thanks for staying with us and sharing your experience. We appreciate your feedback and hope to see you again on your next visit to DFW!

8/10 Good

Concetta

Stayed 1 night in Apr 2024

6/10 Okay

Nancy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It took forever to get a shuttle from the airport to the hotel. It was late and I was tired and anxious to get to bed. There were only two lights in the room and one didn’t work, so it was hard to see what I was doing at night.
Stayed 1 night in Apr 2024
Response from LB on 12 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

Annette Littleton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you dont gave transportation plan on door dash or uber but rooms are comfy and clean.
Stayed 1 night in Apr 2024
Response from LB on 12 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LB on 12 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

2/10 Terrible

Eric

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
The main elevator in the hotel does not work, and this was never communicated prior to booking. The lighting in the hallways makes for a very unsafe environment. The breakfast was marginal at best with very little options. The hotel was clean, but in need of some updates.
Stayed 2 nights in Apr 2024
Response from LB on 10 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LB on 12 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

8/10 Good

Gayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one elevator on our wing otherwise- everything else was fine. Shuttle service was very late.
Stayed 1 night in Apr 2024
Response from LB on 10 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

Jaise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy access by car from the airport. Check in was fast and the room was spacious and clean. Light fixtures were buzzing a bit but that was fixable. Lovely courtyard and pool access.
Stayed 2 nights in Apr 2024
Response from LB on 10 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

8/10 Good

robert

Great facility and staff. But, shuttle bus from DTW takes forever. No walkable restaurants
Stayed 1 night in Apr 2024
Response from LB on 8 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

Kewaun

Stayed 1 night in Apr 2024
Response from LB on 30 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

8/10 Good

Ashley

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from LB on 8 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LB on 8 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

Razvan, lubbock

Stayed 1 night in Apr 2024
Response from LB on 26 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

8/10 Good

Gabrielle

Travelled with group
Great place and great location. Breakfast was lacking a bit.
Stayed 1 night in Mar 2024
Response from LB on 5 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

Velva, Assaris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and beautiful. The staff was excellent. We would stay again and recommend this property to our friends. Thank you.
Stayed 1 night in Apr 2024
Response from LB on 5 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

8/10 Good

Sarah

Travelled with family
Liked: Staff & service, property conditions & facilities
Booked into La Quinta after a long flight. The shuttle bus was very easy to find and the hotel sent us a message where to find it also. The rooms were large, comfortable, well equipped and spotlessly clean. Shower was nice and hot and with good water pressure.Room temperature good with the air con. Front desk staff friendly and efficient. Breakfast was good and we enjoyed it outside on the patio. Lovely gardens. Efficient shuttle back to airport next day for our hire car. A little noisy from air traffic but to be expected at a hotel so close to the airport. I would stay here again.
Stayed 1 night in Apr 2024
Response from LB on 5 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

Emilie

Travelled with family
Liked: Property conditions & facilities
clean, safe and has free shuttle. staff are friendly and helpful.
Stayed 1 night in Mar 2024
Response from LB on 4 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!