Dallas Spa Hotel

"1. Pictures did not match what we showed up to. 2. The entire place reeks of urine and cigarettes 3. Sketchy people were coming in and out of the hotel, rooms and around the parking lot. Honestly none of us did feel safe and we would bring our valuables with us. 4. We had to close our door hard, almost slam it close, as it would not close properly 5. The room at first looked fine, but looking at it closer it was disgusting. The floor was sticky. The bed, pillows and sheets had a weird smell mixed with cigarettes. 6. Towels had weird stains on them 7. The shower curtain had very questionable dark brown stains/droplets on them 8. Sleeping was almost impossible. People would make noise at all hours, dragging and moving stuff around. People yelling and arguing. Honestly it was like walking into a shelter. 9. Almost no one was ever at the front desk. I would not recommend this place and would rather spend extra money at the nicer hotels around. And at least feel safer and clean. "

"Stay was very comfortable and quiet "

"The only real problem I had was that the room smelled. It sounds weird but it smelled like maple syrup. I assume it's some sort of deodorizer they use. It never went away even with the window open for quite some time. We made due but I am sensitive to smells so I could not have stayed another day. The people were friendly and the place was clean. I think it just needs some updates."

"Correct"

"Very bad communication no information what so ever extra cost for everything such as extra cost for breakfast extra cost for parking lot we paid for everything and yet they didn’t have anything ready breakfast schedule horrible in general everything was a extra cost and was paid for but nothing was received just wasted my money and my time."

"Very clean very nice!"

"Staff was very helpful and check in was easy."

"Staff was excellent and very clean rooms and bathrooms. Awesome coffee machine in lobby. The pool was great as well as the gym. Would deffinetly stay again when i am in the area."

"Staff was awesome. Great breakfast."