Staff were great and helpful. I used the pool and sauna, both clean and good standard. Proper 3 foot single beds in twin room, not half of a double bed. All you can eat breakfast had cooked English, cereal, fruit, yoghurt, deli meats and cheese, croissant type stuff, fruit juices, tea and coffee etc. The place is quite large with many conference rooms, restaurant, bar, outside courtyard, leisure centre also included steam room and gym equipment. Situated among residential housing there are no great views but altogether very good place to stay for access to this south west midlands area. Only minus was chips and flaking paint on the room’s bathroom door.