Fairmont Deep Ellum hotels

"Great stay. Staff were family. Room was very clean"

"Super good and affordable hotel to stay at. Felt very safe and welcome during my stay as well. 10/10 would stay here again!!"

"Very kind and professional staff"

"amazing staff "

"Had the best experience! Luxurious hotel at an amazing price! Alyssa(sp) at the front desk is a keeper. She definitely knows how to take care of her guests. Thank you, Alyssa for your hospitality and kind heart. We will definitely be staying here again. "

"The hotel was very clean and in an area where everything is walking distance. We had no issues here. Only thing was the AC did not get as cold. Other then that it was great."

"We really enjoyed our stay."

"If you’re looking for a short trip, this place is fine. The staff is pretty helpful and my check in and out process was quick. Be prepared to pay a fee of $3 at the property plus a $20 deposit. The room itself was okay but it looks very different from the pictures shown when I booked it. I was under the impression I was getting 2 bed room but I ended up with a 1 bed room. I couldn’t find any specifics but it might’ve been a misunderstanding on my end. Do double check what you’re booking! I went with a friend so we ended up fitting in the room just fine. Anyways, the room itself was workable. They provided some hand soap plus towels. There was no hair dryer so bring your own if you don’t air dry your hair. I don’t know if we’re weird for using the mini fridge for drinks but there was a full chicken I found inside upon arrival left behind by the previous guests. Saw some toenails on the ground as well as some burn marks on the furniture. There were also a couple stains on the walls and mold in the shower crevices. I woke up with a few tiny spiders on my pillow but they were easy to swat off. Lastly, upon checkout I saw a cockroach on the floor in the tiny reception area. This was the most I can remember but there were a few other things as well. All in all I know it sounds unhygienic but in all fairness I paid around $60 per night trying to save a bit on somewhere close to downtown where we were only sleeping at. There were no bedbugs and that’s the main takeaway."

"very nice staff and really good valet service ! room was clean when i arrived and housekeeping cleaned up while i was gone too"