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"They never cleaned my room"

"Wonderful "

"Amazing experience!! We noted it was our anniversary and there was champagne on ice with cheesecake when we checked in, we were very pleased. The view was beautiful and the room was spotless, staff were incredibly welcoming. Stephen(Steve?) was so nice at check in! Valet was very efficient and convenient, my truck was too big for the parking garage. The room was very quiet, we enjoyed our stay immensely. We highly recommend, we will stay again!!"

"The bed in 1222 needs a new mattress. Other than that, everything was fine. "

"Our stay at Tru by Hilton Plano, TX was simply excellent. From the moment we arrived, we loved the modern, clean, and welcoming atmosphere. The entire hotel feels well-maintained, with a fresh and vibrant style that makes the experience even more enjoyable. The room was spotless, very comfortable, and had everything we needed to relax after a long day. The bed was incredibly comfortable, the bathroom was clean and functional, and everything was organized in a very practical way. The service was also outstanding. The staff was always friendly, attentive, and ready to help at any time, which made us feel truly welcomed. The common areas are thoughtfully designed, perfect for relaxing or spending some quiet time. It’s an ideal hotel for both short trips and longer stays. My husband and I absolutely loved our experience, and it’s definitely a place we would choose again without hesitation. Highly recommended!"

"Good location for a short layover, friendly staff."

"The a/c didn’t work. Staff didn’t offer a solution"

"Clean room "

"Oo"