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Reviews of Holiday Inn Express & Suites Golden - Denver Area, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Golden - Denver Area, an IHG Hotel
17140 W Colfax Ave, Golden, CO

Reviews

8.6

Excellent

Rating 10 - Excellent. 572 out of 1001 reviews" "
Rating 8 - Good. 272 out of 1001 reviews" "
Rating 6 - Okay. 67 out of 1001 reviews" "
Rating 4 - Poor. 41 out of 1001 reviews" "
Rating 2 - Terrible. 49 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They gave me the wrong room with my booking
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Stayed 1 night in Apr 2024

10/10 Excellent

Zayra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

2/10 Terrible

Damon

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Hot tub was broken and I got booked in a room right next to a bunch of screaming kids. And the manager would not move me or give me a refund
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful little hotel with a great indoor pool and hot tub. Very clean
Stayed 1 night in Mar 2024

10/10 Excellent

VICTORIA, TOMBALL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Amazing staff! I will absolutely return
Stayed 1 night in Mar 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Public areas could use some cleaning, hallways, elevator, etc. Room was clean and GREAT pizza nearby, Lil Ricci’s!!
Stayed 1 night in Apr 2024

10/10 Excellent

Gary Allen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent staff & breakfast was great
Stayed 1 night in Apr 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service
Staff was friendly. Room was decent. Hot tub quit working 3rd day we were there.
Stayed 4 nights in Mar 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean! I had absolutely no issues with my stay here!
Stayed 4 nights in Mar 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Mar 2024

10/10 Excellent

Shanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful, hotel rooms, gym, and pool were clean! Great breakfast options
Stayed 4 nights in Mar 2024

10/10 Excellent

Marcos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐⭐⭐⭐⭐ I recently stayed at Holiday Inn Express and had a fantastic experience! The staff were incredibly friendly and accommodating, the room was clean and comfortable, and the complimentary breakfast was delicious with a variety of options to choose from. The location was convenient for exploring the area, and I appreciated the attention to detail throughout my stay. I would highly recommend Holiday Inn Express to anyone looking for a comfortable and enjoyable hotel experience.
Stayed 1 night in Mar 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We’ve stayed twice because of the location on I-70 and being near red rocks. My only gripe is the carpet throughout is old and makes the hotel feel dirty. Otherwise it’s a decent hotel with great service and an indoor pool which is great for the kids.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Stayed 1 night in Mar 2024

8/10 Good

Wanda

Stayed 1 night in Mar 2024

2/10 Terrible

Harmony

Stayed 1 night in Mar 2024

8/10 Good

Lori

Stayed 1 night in Mar 2024

10/10 Excellent

pat

Liked: Cleanliness, staff & service, property conditions & facilities
Easy friendly check in! Safe surroundings!
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities
Just what we were looking for- clean room, comfortable bed and lines, comfortable sitting chair, good coffee. Priced right!
Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and felt safe for kids and I. Shower was great…good pressure/heat. Beds comfy. Everything was maintained pretty well.
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located and easy to get to. The only bad thing was that there wasn’t a hair dryer in the unit.
Stayed 1 night in Feb 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super chill and the hotel was great!
Stayed 3 nights in Feb 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than losing the TV due to snow, the stay was great!!
Stayed 1 night in Feb 2024

10/10 Excellent

James, Boyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Easy access from I-70.
Stayed 1 night in Feb 2024

10/10 Excellent

scott, Lake Helen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😎
Stayed 2 nights in Feb 2024

10/10 Excellent

scott, Lake Helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Feb 2024

2/10 Terrible

Andrew

Stayed 1 night in Feb 2024

2/10 Terrible

CHRYSTAL

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Tv did not work and there was no hot water
Stayed 1 night in Feb 2024

10/10 Excellent

Kari, Silt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was friendly and expedient! Came during a really bad snowstorm and was able to walk to family-friendly dinner options.
Stayed 1 night in Feb 2024

8/10 Good

Derek

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly front desk staff upon check-in. Great breakfast. Plenty of parking.
Stayed 1 night in Jan 2024

8/10 Good

James N

Travelled with family
Breakfast was supposed to be ready at 630. Eggs finally brought out at 645. Gravy at 7. Biscuits at 710. We finally left at 730 and bacon/sausage was never brought out. Cook walked down the hallway at 710 didn’t show back up for over 10 minutes.
Stayed 1 night in Jan 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Maria

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

David

Travelled with family
Liked: Amenities, property conditions & facilities
Had a late flight coming into Denver needed a place to stay before going up the mountain. Great place for our over night stay at an excellent rate! Room was clean, staff was friendly and great breakfast bar. Would definitely stay again
Stayed 1 night in Jan 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Justin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful during my stay. The only negative was the elevator did not work properly, which caused me to use the stairs most of the time.
Stayed 6 nights in Jan 2024

4/10 Poor

Jessica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
New management? Very disappointing
When we got to our room and checked in it was an overwhelming musty smell in the room. I noticed that the window was cracked open so it's obviously something they were aware of. In the bathroom there was mildew and mold in all the grout and on the ceiling in the bathroom which had recently been repaired but not finished from a previous water leak. There was not vent fan in the bathroom so it's obvious that's how it got in the condition it was. There was trash all over the hallways and it looked like the hotel had not been cleaned. Went to use the hot tub and it was about the same temp as the pool which was also littered with trash and dirty towels laying all over. The elevator floors were sticky and had not been cleaned for some time and one was broken and would not go to the top floor of the hotel but was "ok" to service the other floors. Overall very disappointing stay as we have stayed here several times before in previous years. I'm assuming management switched and the decline in maintenance and cleanliness is very noticeable.
Stayed 1 night in Jan 2024

10/10 Excellent

Gari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, helpful staff, very comfortable and clean, free morning breakfast was great every day, really appreciated the free EV chargers
Stayed 3 nights in Jan 2024

2/10 Terrible

Thomas

Stayed 2 nights in Jan 2024

10/10 Excellent

Jaroslaw, Granby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Phenomenal breakfast with many options. Pancakes, omeletes, sausages, pastries and many more. Very good price, hotel clean, room very spacious, staff very helpful and friendly. Pool and hot tub.
Stayed 1 night in Jan 2024

10/10 Excellent

Johnson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024