德比郡SPA 酒店

「Let's start with the good - the hotel has been restored to a decent level. The furnishings are nice and the rooms are lovely. They should be lovely because this hotel is supposed to be five star and they are charging well above the standard rate. Unfortunately this is where the good ends...the staff are not well trained and not attentive to hotel guests. When we arrived reception, staff were engaged in a private conversation before attending to guests. Soon after we arrived there was a long...

「Went to a friends wedding lovely venue & stayed for the night lovely clean spacious room breakfast was beautiful also checking in & out was easy with nice polite well presented staff we will definitely visit here again」

「A nice stay overall but everything is a bit dated Limited help from some staff, training could be better our welcome wasn't great. Went in the gym, water dispenser broken, TV remote didn't work, 1 treadmill broken 1 working, cross trainer broken otherwise ok The suite I booked wasn't a suite it was a cottage away from the hall and facilities didn't really feel part of it. facilities were ok and very spacious but I would have taken a normal room in the hall if I'd known I'd say 3* was enough for...

「Stayed four nights, but didn’t get around to using the spa unfortunately. The hotel is nice, and made a change from the chain hotels I normally stay in, but it was about the same price at this time, so why not. Reception staff were nice. Chambermaids were polite and helpful.」