Londonderry Derry Plaza Hotels

"Was convenient to everything "

"Our room was on a floor with a youth hockey team. The young boys ran through the hallways, yelling and screaming, and banged on our door well past 10 pm. We called security twice but they were not able to stop the kids.The hotel allegedly could not move us to another floor despite the fact when we checked in the staff joked with the couple ahead of us saying "Let's make sure you're on a higher floor because there are hockey teams on the lower ones." The same staff member checked us in and did not do that for us. We were unable to get a refund or voucher for another stay because we booked through Expedia.and not the hotel. I will never use Expedia again. "

"Room was clean. Front desk staff was seen only when I checked in. We entered and exited the buildings few times with no one at the desk. Random people were hanging around the lobby (non guests)"

"Room rate was awesome Great shower. Sheets were a little rough but I understand the need to bleach"

"The front desk staff was great. But it was pretty gross when asking for different towels when the housekeeper was touching used towels with her bare hands. Also, there are kids and the walls are paper thin and you can hear everything. I think it needs to be better managed of where to put kids where they are not gonna be adults."

"Served my needs"

"I was only there to sleep. The staff were very friendly and helpful. The room was clean and the location was convenient."

"Yes"

"The pool and hot tub were nice. I've just never had to sign a waiver to enter the pool area before. Unfortunately the towels in my room were terribly stained, maybe even dirty. But it was an easy fix and "