柔佛度假屋

「Hotel cancelled our booking and did not even inform us! When we went to check in, staff said it was overbooked and our booking was cancelled! We drove over one hour at night just to be told this??? They couldn’t even inform me earlier so that I won’t have to drive so long? And there were a few other families all left stranded because their booking too was cancelled. Where were we supposed to go??? HORRIBLE TERRIBLE SERVICE!!!」

「客房相当清洁非常新净、而且入住有零食和饮品款待，入住体验相当好」

「The 31st floor room is in an immaculate condition with the best view overlooking Singapore 🇸🇬 . The bedsheets and pillow cases were sparkling clean. HIGHLY RECOMMEND for anyone seeking a quiet room with uninterrupted beautiful sunset view.」

「It was a unique experience having a jacuzzi bath for a getaway」

「That's good 👍」

「Pool: Poor condition! Unit: Very clean. Location: Perfect, lotsa eateries and mini marts. Check in process: Need improvement between housekeeping & management. Despite advising our check in time and confirmation that we were able to check in at 3pm, our keys arw not available as unit still under housekeeping status. Keys collected close to 5pm. We could have done so much things in that 2hrs waiting!」

「The property is unique as the place is clean and amenities are good. Though check-in was at 4pm, but we didn't check-in till around 10pm after the unexpected deposit was made. Exhausted as we were, a good rest in the night was much needed. BUT we have to check-out at 11am the next day let alone a string of do's and don'ts to be carried out to ensure a safe return of the deposit! Nice place with a very rigid requirements that made the stay feel restricted.」