Thank you Ann for leaving us a review! We appreciate the feedback and look forward to the opportunity to host you and yours again in the future!Thank again and Take Care,Country Inn & Suites NoviManagement Team

Thank you Herman for your review, we appreciate the feedback.Take Care,Country Inn & Suites NoviManagement Team

Dear Megan,Thank you for taking the time to leave us a review. I would like to extend our sincerest apologies in regard to your experiences you encountered while staying here with us. It is not our standard to relay inaccurate information to our guests and we will use this encounter to coach the front desk agent that relayed that information to you. Should you have anything else that you would like to discuss, please don't hesitate to reach out to any member of management here at the property. Best Regards,Country Inn & Suites NoviManagement Team

Dear Denise,Thank you for taking the time out to leave us review regarding your most recent stay. I am saddened to hear that your stay was less than ideal. If there is anything you would like to further discuss, please don't hesitate to reach out to any member of management here at the property.Best Regards,Country Inn & Suites NoviManagement Team

Thank you William for your review. We have our Head of Maintenance checking and testing out the levels of chlorine as we speak. Other than that, we are delighted to hear that you enjoyed your stay with us. We're hopeful that we will have the opportunity to host you and yours again soon.Take Care,Country Inn & Suites NoviManagement Team

Thank you Ann Marie for your rating, we appreciate the feedback!

Dear Joann,Thank you for taking the time out to leave us a review, we appreciate the feedback. I am saddened to hear that your stay was less than perfect and that you encountered anything that was less than you expected. If you would like to further discuss your recent visit with a member of management here at the property, please do not hesitate to reach out. Take Care,Country Inn & Suites NoviManagement Team

Dear ChristineThanks for taking the time to review our hotel, and we are so happy that you did enjoy your stay , wish to see you again soon .

Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Novi, MI. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

Thank you Aireona for leaving us a great rating! Take Care,Country Inn & Suites NoviManagement Team

Thank You for leaving us a review, we use the information to fine tune our operation to ensure all of our guests are provided with the best guest experience possible. sorry about the noise but it was the weekend and many families stayed at the hotel, we assure you for a better stay in the future.

Dear DevinThank you for your feedback. If you would like to further discuss any issues you may have faced while you were here please don't hesitate to give us a call at the property

Dear Briaca, Thank you for taking the time to leave us a review in regard to your most recent stay. I'm saddened to hear that your stay was less than perfect this weekend, however with feedback such as this, we can take the necessary steps in rectifying the areas that need improvement. If you would to speak directly to a member of management, please don't hesitate to reach out to the property directly to further discuss. Best Regards,Country Inn & Suites NoviManagement Team

Dear Michael Thanks for a new review , we are so happy to see you that you did enjoy your stay . wish to see you again soon .Thanks

Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Novi, MI. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

Thank you Martin for your review, we look forward to the opportunity to host you again in the future!Best Regards,Country Inn & Suites NoviManagement Team

Alanea,Thank you for taking the time to leave us a review, Our pool hours are 6am-12am with adult swim from 10pm-12am daily. That is explained upon check in and also is posted at the front desk. Unfortunately guests don't always follow the rules in regard to the pool. All guests are to use the shower in the pool area to rinse away any oils or lotions that may be on the skin and or in the hair, to prevent the buildup that you saw in the pool during your stay.Any further questions or concerns please feel free to reach out to a member of management here at the property.Country Inn & Suites NoviManagement Team

Thank you Rochelle for the review!

Thank you Justin! We look forward to hosting you again soon!

Thank you for your feedback. If you would like to further discuss any issues you may have faced while you were here please don't hesitate to give us a call at the property

Thank you Jackie for your feedback, we will use the information you provided to make some necessary changes to improve our operation.

Thank you Candice for taking the time to leave us a review. We're glad we were able to provide you with a great customer experience.Take Care,Country Inn & Suites NoviManagement Team

Thanks Nick for the review! We're glad you enjoyed your stay.Until Next Time,Country Inn & Suites NoviManagement Team

Thank you Matthew for providing us with feedback. We appreciate you!

Thank You Stephanie for taking the time to leave us a review. Your feedback helps us improve our operation to ensure all of our guests receive the highest quality stay while choosing us for their travel needs. We have discussed your concerns with the proper departments to make the necessary changes. Thanks again,Country Inn & Suites NoviManagement Team

Dear Rachel,I'd like to extend our apologies that your experience here with us was not what you expected. If you would like to further discuss, please don't hesitate to reach out to a member of our Management Team here at the hotel.Best Regards,Country Inn & Suites NoviManagement Team

Thank you Youssef for the positive feedback we appreciate it, and look forward to the opportunity to host you again in the future!Best Regards,Country Inn & Suites NoviManagement Team

Thank you for taking the time out to leave us a rating. We Appreciate your feedback!

Thanks for taking the time to review our hotel, we are so sorry for any incontinence and wish to see you again soon .

Dear Courtney Ann,We are deeply saddened to hear about the issues you experienced while you were our guest. Subpar linens, and the room at an uncomfortable temperature setting, among the other issues are below our standard. If you would like to reach out to a member of management to further discuss please do not hesitate. Thank you for taking the time to provide with feedback.Country Inn & Suites NoviManagement Team

Dear Katherine ,Thank you for taking the time to leave us a review. We take your feedback and use it to fine tune our operation, with hopes of providing the highest quality and most comfortable stay for our guests. Thanks again, Country Inn & Suites Novi Management Team

Thank you Samantha for the Excellent Rating! We look forward to hosting you and yours again in the future should your travels bring you back to the area. Country Inn & Suites Novi Management Team

Thank you Chantal for the Excellent Rating! We look forward to hosting you and yours again in the future should your travels bring you back to the area. Country Inn & Suites Novi Management Team

Thank you Taylor for taking the time to leave us a rating. We appreciate the feedback.Country Inn & Suites NoviManagement Team

Thank you Dale for the Excellent Rating! We look forward to hosting you and yours again in the future should your travels bring you back to the area. Country Inn & Suites Novi Management Team

Dear Adam,Thank you for taking the time to leave us a review. We take your feedback and use it to fine tune our operation, with hopes of providing the highest quality and most comfortable stay for our guests.Thanks again,Country Inn & Suites NoviManagement Team

Thank you Mia for leaving us a great rating! We appreciate your feedback!

Dear Kristen,Please accept our sincerest apologies for the noise interruption you encountered during your stay and the lack of follow up in the matter. Situations like this are below our standard, and should be handled accordingly. Rest assured that the appropriate department head has been contacted to ensure a similar situation such as this does not occur again in the future.Take Care,Country Inn & Suites NoviManagement Team

Thank you Doris for your feedback in regard to your most recent stay with us. We appreciate it and look forward to hosting you again in he near future!Take Care,Country Inn & Suites NoviManagement Team

Dear Kara,I'm saddened to hear of the issues you faced during your stay with us. Rest assured that I have expressed these concerns with our head of housekeeping to ensure that a similar occurrence does not take place again. Best Regards,Country Inn & Suites NoviManagement Team

Thank you Jes for the Excellent Rating! We look forward to hosting you and yours again in the future should your travels bring you back to the area.Country Inn & Suites NoviManagement Team

Dear Jenna,Thank you for leaving us a review in regards to your most recent stay. We have taken note of the issues you encountered during your stay, and are working diligently to get them resolved. Warm Regards,Country Inn & Suites NoviManagement Team

Thank you Dawn for taking the time out to leave us a rating. We Appreciate your feedback!

Dear Maria,We are saddened to hear that your stay with us was less than perfect. If you have some time and would like to contact us to let us know the specifics of what you encountered during your stay with us, we would love the opportunity to receive the feedback. Thank you for choosing Country Inn & Suites NoviManagement Team

We would like to thank you for taking the time to complete our online survey. Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

Thank you for taking the time to share your stay and look forward to your next stays.

Thank you Michael for taking the time out to leave us a review. We look forward to having the opportunity to host you again, should your travels bring you back to the Detroit/Novi area.Take Care,Country Inn & Suites NoviManagement Team

Dear Rhonda thank you for taking the time out to rate our property, we appreciate the feedback!Take Care,Country Inn & Suites NoviManagement Team

Dear Md,Thank you for the feedback in regards to your most recent stay! We appreciate it, and look forward to hosting you and yours again soon!Take Care, Country Inn & Suites NoviManagement Team

Thank you Richell for taking the time out to leave a review. Rest assured I have spoken with the head of housekeeping to ensure a similar occurrence does not happen again in the future.