Let me start with the positive part of this review. The staff were amazing tentative if you needed something and were very friendly. Helped me with my key not working immediately. Now onto the negative unfortunately. The overall quality of the hotel. Yes I understand they’re renovating the place but my first impression from my room was pretty poor. There were so many damaged walls with holes in them including my room from the door handle and a part of the ceiling looked like it had been patched but not finished. I booked and wasn’t expecting a super fancy hotel but I was hoping for a hotel that was average but still good. Hopefully it’ll be fully renovated in the near future.
James
2025 年 7 月入住 5 晚
6/10
Overall C. Wouldn't recommend.
calvin
2025 年 7 月入住 1 晚
2/10
Very dirty and unprofessional. They also don’t give you any new clean towels
thedoll
2025 年 6 月入住 2 晚
2/10
This is horrible don’t look like the pictures I booked it’s completely different. It’s nasty it’s dirty it’s smelly. We cancelled immediately.
Dijana
2025 年 6 月入住 1 晚
2/10
SARA
2025 年 6 月入住 1 晚
2/10
Kristina
2025 年 6 月入住 2 晚
4/10
Nayeemul
2025 年 5 月入住 1 晚
10/10
really quite an clean
Deshun
2025 年 5 月入住 1 晚
2/10
My reservation was not honoured
Simon
2025 年 4 月入住 9 晚
6/10
Overall the stay was okay. I chose this property because of the miniature golf that was displayed. This was not available. There are no signs on the second floor to tell you where to go when going to the room. I more than likely won’t stay again but stay was ok
Dyan
2025 年 4 月入住 3 晚
2/10
Enorris
2025 年 4 月入住 1 晚
8/10
I did not like the way you can open up the doors to the joining room
Ahsan
2025 年 4 月入住 2 晚
10/10
Jennifer
2025 年 3 月入住 2 晚
10/10
Cool
LaRhonda C.
2025 年 3 月入住 1 晚
10/10
Comfortable!
LaRhonda C.
2025 年 3 月入住 1 晚
8/10
Great stay .. clean, good staff.
Jaya
2025 年 3 月入住 3 晚
2/10
Cory
2025 年 3 月入住 1 晚
2/10
I have been told the rooms are not available when I checked in around 7PM, and I was advised to cancel my reservation. When I ask Hotel staff to cancel on their end then they said no you have to call Expedia. When I called Expedia then they said you can’t cancel it because the checkin time has been past due and there will be penalties. Eventually the customer service representative from Expedia reached out to the front desk of hotel and assured that there will be no charges but he is not able to cancel the reservation. I am not sure why there was so much communication gap between hotel and Expedia team but this made my experience very unpleasant and also made me think twice to use Expedia in future my hotel and other reservations.
Ravindra
2025 年 3 月入住 2 晚
6/10
The first room that I originally was assigned to appeared to not be cleaned so well, I didn't feel safe with my toddler staying there with me. But the front desk manager had great customer service skills and didn't stop trying to help until I was satisfied with a different room. Housekeeping just needs to be better.
Raven
2025 年 3 月入住 1 晚
6/10
Tv and internet
Calvin
2025 年 2 月入住 1 晚
6/10
Anthony
2025 年 2 月入住 2 晚
8/10
Room was a little cold. Didn't find out till we checked out we could have gotten a heater. But other than that the stay was good