The room had stains on the carpet hair on the toilet trash in the trash can. That shows me that the room wasn't clean.
Tangela
2025 年 7 月入住 1 晚
10/10 超赞
Julie
与家人出行, 团体旅客
2025 年 7 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
What a clean hotel. Great breakfast. Quiet. Pool and hot tub are nice. Pablo at the counter is great! He was on to off everything for our stay. Thank you
Julie
2025 年 7 月入住 1 晚
8/10 还可以
Carl
与配偶出行
2025 年 7 月 13 日
满意:住宿条件和设施,清洁度
Room was great, other than the ice machine in the refrigerator didn't work. Front desk gave us plenty of ice to get through the weekend. Breakfast had something to be desired Saturday morning, ran out of food, and coffee. The food that was there was cold. Only one person trying to take care of everything. Sunday was much better.
Carl
2025 年 7 月入住 2 晚
8/10 还可以
Brooke
与家人出行
2025 年 6 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice, clean, and comfortable room. Staff was helpful and friendly. My only complaints are the pool was very cloudy looking and the people in the room above us were extremely loud when leaving their room around 5:30am. Overall a nice hotel.
Brooke
2025 年 6 月入住 1 晚
8/10 还可以
Mitchell
带宠物出行
2025 年 6 月 27 日
满意:清洁度、服务设施、住宿条件和设施
Staff were awesome
Mitchell
2025 年 6 月入住 1 晚
8/10 还可以
Mitchell
带宠物出行
2025 年 6 月 27 日
满意:清洁度、服务设施、住宿条件和设施
The staff were awesome in accommodating my needs
Mitchell
2025 年 6 月入住 2 晚
4/10 很差
Jessica
2025 年 6 月 25 日
不满意:住宿条件和设施,清洁度
Air conditioning wasn’t working when we arrived at 10pm. The front desk was able to move us to two rooms (5 people) which resolved the temperature problem but the condition of one of them was not great, fire safety door latch didn’t close properly. It’s renovated, but still reminds you of an aging hotel. Breakfast was lacking, no sausage or potatoes were available at 8am, needs better staffing to keep the common area clean (elevator, hallways smelled of strong cooking smells). Pablo at the front desk was friendly and responsive to our temperature issue when we called. Beds were comfortable and we slept well after the move but it was disappointing to be separated. I never leave reviews but the management should work on their property to make it comparable to similarly priced hotels.
Jessica
2025 年 6 月入住 1 晚
2/10 糟糕
Mitchell
2025 年 6 月 20 日
满意:住宿条件和设施
Mitchell
2025 年 6 月入住 4 晚
10/10 超赞
Bruce
与家人出行
2025 年 6 月 20 日
满意:清洁度、服务设施、住宿条件和设施
We were greeted with smiles from all the staff. We got everything we paid for and more. I don’t think you can go wrong staying here. Very clean and beautiful.
Bruce
2025 年 6 月入住 2 晚
10/10 超赞
Deborah
2025 年 6 月 18 日
Deborah
2025 年 6 月入住 1 晚
10/10 超赞
DeNika
与家人出行
2025 年 6 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent
DeNika
2025 年 6 月入住 1 晚
10/10 超赞
Dustin
与家人出行
2025 年 6 月 7 日
满意:清洁度、服务设施、住宿条件和设施
They were very helpful
Dustin
2025 年 6 月入住 4 晚
10/10 超赞
liberta
2025 年 6 月 2 日
liberta
2025 年 5 月入住 2 晚
10/10 超赞
Aurimar
2025 年 5 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Nice and clean
Aurimar
2025 年 5 月入住 1 晚
2/10 糟糕
Kristi
与家人出行
2025 年 5 月 28 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
When checking in, we were informed that there was in issue with the hot water but they had a plumber coming to fix it. After talking with another guest, the hot water has been off for days. Would have appreciated a heads up from the hotel so we could have tried to make other arrangements. We weren't even offered a discount.
Kristi
2025 年 5 月入住 1 晚
8/10 还可以
Cedric
2025 年 5 月 27 日
满意:清洁度、服务设施、住宿条件和设施
Cedric
2025 年 5 月入住 3 晚
6/10 一般
Lois
与家人出行
2025 年 5 月 27 日
满意:住宿条件和设施,清洁度
No maid service. Breakfasts were terrible—limited fruit, hot food was cold, waffle machine did not work, no cream for coffee—only sweeten coffee mates.
Lois
2025 年 5 月入住 3 晚
8/10 还可以
robert Lee
与家人出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Liked hotel clean nice rooms.didn’t like that pool closed,very cloudy when finally opened.no one would use it.
robert Lee
2025 年 5 月入住 1 晚
2/10 糟糕
Samary
与家人及幼儿出行
2025 年 4 月 30 日
不满意:清洁度
I was disappointed to find that the remote control in our room did not work, we did not have any sheets or extra pillows for the pull out sofa bed, the cushions on the sofa was very dirty, and the breakfast was not good.
Samary
2025 年 4 月入住 1 晚
10/10 超赞
Deedra
与家人出行
2025 年 4 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Great place to stay
Deedra
2025 年 3 月入住 1 晚
8/10 还可以
Rondrea
2025 年 4 月 27 日
Rondrea
2025 年 4 月入住 1 晚
10/10 超赞
Lila
与配偶出行
2025 年 4 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was sad the pool was closed, other than that it's been a great experience so far.
Lila
2025 年 4 月入住 1 晚
4/10 很差
Sierra
与家人出行
2025 年 4 月 16 日
满意:客房舒适度
不满意:住宿条件和设施,员工和服务
Disapppinting treatment by staff
Upon check-in, my room had orange stains on the carpet and burn holes on the ottoman (pictured below with time stamps upon check-in). Felt unfairly targeted the entire stay. I never had 2 working room keys for my suite despite going to the front desk 3x for assistance with key cards not working. The pool was not stocked with towels from 4pm-closing. The staff said they were unable to replenish the towels when made aware because they had already put out towels for the entire day.
Hotel staff lied to my family and I about pool hours. Pool hours are listed as open until 11pm. At 10:15pm, the staff told me I had to get out of the pool because it was closed (depsite pool hour's being confirmed as 11pm when I checked in). The staff told me I was incorrectly told 11pm and that I had to vacate the pool within 10minutes or risk eviction for having a final warning. After I wrote an email to the manager to express feedback on how the staff treated me during my stay, I did not receive any correspondence from the manager. Instead my card was charged an additional $50 because the "maids must have found your room worth charging". I could not be given any more information on why the charges were added even though I offered to show pictures of the room condition before and after my stay. Overall, this was the most stressful stay I have had because of feeling targeted by one staff member in particular. I feel like the room charges were in retaliation to my feedback.
Sierra
2025 年 4 月入住 1 晚
2/10 糟糕
Latoya
与家人及幼儿出行, 与家人出行
2025 年 4 月 6 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Pricing was disclosed and also staff were not helpful at all
Latoya
2025 年 4 月入住 1 晚
2/10 糟糕
James
与家人及幼儿出行
2025 年 3 月 14 日
不满意:清洁度、员工和服务、住宿条件和设施
When we checked in, the hotel ran my credit card and sent us up to our room. The key entry was broken and required a maintenance person to let us in. We found out the room was not what we’d reserved. Desk clerk informed us the manager downgraded us as a result of a “better” reservation. We asked for our money back so we could go to a different hotel. We were told the desk clerk was not authorized to process refunds. He indicated that the manager would “do something in the morning to make it right”. We grudgingly agreed to take the downgraded room which ended up having a refrigerator that would not work, stained carpet (looked like someone had been murdered there) and a bed setup that did not match our requirements. If I could leave them zero stars out of ten, I would.