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利沃里亞底特律萬豪唐普雷斯套房酒店的評價

2.5 out of 5
利沃里亞底特律萬豪唐普雷斯套房酒店
17450 Fox Dr, Livonia, MI

評價

8.8

優異

10 分評分，優異；503 則評價中有 271 則" "
8 分評分，不錯；503 則評價中有 156 則" "
6 分評分，一般；503 則評價中有 45 則" "
4 分評分，欠佳；503 則評價中有 21 則" "
2 分評分，很差；503 則評價中有 10 則" "

8.8/10 

整潔度

9.0/10 

職員與服務

8.0/10 

設施服務

8.6/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

WEICHEN

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
整體不錯
環境清幽
於 2022 年 8 月住了 13 晚
Sara 於 2022年9月15日的回應
On behalf of the entire hotel team, I want to thank you for sharing about experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,SaraAssisant General ManagerTownePlace Suites Detroit/Livonia

6/10 一般

Hugo

讚好：整潔度和設施服務
The building was difficult to find mixed in with all the other buildings. Was given 2 so called card keys to open the door, one worked with difficulty the other would not open the door as it was not swiped or whatever you call it. The room itself was very nice.
於 2024 年 5 月住了 1 晚

4/10 欠佳

William

家人同遊
不滿：設施服務
Ants in our room heard from others I our group they also had ants. Room was not clean to any standards really disappointed.
於 2024 年 4 月住了 1 晚

6/10 一般

Melissa

讚好：設施服務
Average
於 2024 年 4 月住了 1 晚
TPS 於 2024年4月24日的回應
On behalf of the entire hotel team, I want to thank you for sharing your guest experience with us. Your feedback has been shared with the entire team. I appreciate you taking the time to share your feedback.

8/10 不錯

Michael

讚好：整潔度和職員與服務
Staff were friendly and professional. Breakfast was great. Hotel was clean and safe. Only issue was seems Marriott forgot or decided not to insulate/sound proof the walls and ceilings as you could hear your neighbors even when they weren’t talking loudly.
於 2024 年 3 月住了 2 晚
TPS LIVONIA 於 2024年4月24日的回應
On behalf of the entire hotel team, I want to thank you for sharing your guest experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 優異

Ladonna

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 2 晚
TownePlace Suites Livonia 於 2024年3月16日的回應
On behalf of the entire hotel team, I want to thank you for sharing your guest experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

4/10 欠佳

Linda

不滿：整潔度、職員與服務和住宿狀況
When we checked in, the room was filthy. Wet towels on the floor, bed unmade and slept in
於 2024 年 3 月住了 2 晚
TPS 於 2024年3月16日的回應
I do apologize for any inconvenience this may has caused.Your feedback has been shared with the entire team to ensure this does not happen again.to I appreciate you taking the time to share your feedback.

10/10 優異

Kimberly

於 2024 年 1 月住了 1 晚
TOWNEPLACE SUITES LIVONIA 於 2024年4月24日的回應
On behalf of the entire hotel team, I want to thank you for sharing your guest experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

6/10 一般

Diwakar

伴侶同遊, 商務旅客
讚好：整潔度
不滿：職員與服務
Breakfast options are very less
於 2024 年 1 月住了 2 晚
TPS LIVONIA 於 2024年2月22日的回應
On behalf of the entire hotel team, I want to thank you for sharing your guest experience with us. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback.

8/10 不錯

Simon

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Friend
於 2024 年 1 月住了 4 晚
TPS LIVONIA 於 2024年2月22日的回應
On behalf of the entire hotel team, I want to thank you for sharing your guest experience with us. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team.Once again, I appreciate you taking the time to share your feedback.

10/10 優異

Anthony

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The room was excellent, the bed was comfortable, breakfast was perfect.
於 2024 年 1 月住了 1 晚
TPS LIVONIA 於 2024年2月22日的回應
On behalf of the entire hotel team, I want to thank you for sharing your guest experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 優異

Katrina

於 2023 年 12 月住了 1 晚
TPS Livonia 於 2024年2月22日的回應
On behalf of the entire hotel team, I want to thank you for sharing your guest experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 優異

Crystal

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Check in was quick and the lady was very friendly. She remembered who I was from my phone call many hours before we even arrived. Room is really nice has everything we need just like at home.
於 2023 年 12 月住了 1 晚
TPS LIVONIA 於 2024年2月22日的回應
On behalf of the entire hotel team, I want to thank you for sharing your guest experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 優異

Jennifer

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect
Perfect!
於 2023 年 12 月住了 3 晚
TownPlace Suites Livonia 於 2024年1月2日的回應
On behalf of the entire hotel team, I want to thank you for sharing your guest experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

6/10 一般

真實旅客

家人同遊
於 2023 年 12 月住了 4 晚
TPS 於 2024年1月2日的回應
On behalf of the entire hotel team, I want to thank you for sharing your guest experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

6/10 一般

Mabinty

多人同遊
讚好：職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
TPS 於 2024年1月2日的回應
On behalf of the entire hotel team, I want to thank you for sharing your guest experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

8/10 不錯

Ala

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
TownePlace Suites Livonia 於 2024年1月2日的回應
On behalf of the entire hotel team, I want to thank you for sharing your guest experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
Worn and disappointing
Couldn’t find a luggage cart. Front desk made me walk to the end of the building and when I came back she finally went to another building to find one. Room very worn with sticky floors. Accessible bathroom with hand-held shower head almost too high to reach. Good thing I had a spray bottle of rubbing alcohol to clean the surfaces.
於 2023 年 10 月住了 3 晚
TPS 於 2023年11月30日的回應
I want to thank you for sharing your guest experience with us. Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback.

10/10 優異

Melissa

於 2023 年 10 月住了 1 晚
TownePlace Suites Livonia 於 2023年11月30日的回應
On behalf of the entire hotel team, I want to thank you for sharing your guest experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 優異

Yvonne

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely spacious rooms. Great staff.
於 2023 年 10 月住了 1 晚
TownPlace Suites Livonia 於 2023年11月30日的回應
On behalf of the entire hotel team, I want to thank you for sharing your guest experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

6/10 一般

John

讚好：職員與服務
不滿：整潔度和住宿狀況
Not recommended
The service was fine but the people that were staying there next to us were creepy. Following us around and staring at us everywhere we went. Also, the room was full of ants, stink bugs and spiders.
於 2023 年 10 月住了 6 晚
TPS 於 2023年11月30日的回應
I want to thank you for sharing your guest experience with us. Once again, I appreciate you taking the time to share your feedback.

8/10 不錯

saadallah

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 2 晚
Sara 於 2023年9月17日的回應
On behalf of the entire hotel team, I want to thank you for sharing your guest experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

8/10 不錯

Kacia

讚好：整潔度、職員與服務和住宿狀況
Nice hotel
於 2023 年 8 月住了 1 晚
Sara 於 2023年9月17日的回應
On behalf of the entire hotel team, I want to thank you for sharing your guest experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

2/10 很差

sierra

於 2023 年 8 月住了 1 晚
Sara 於 2023年9月17日的回應
Your feedback has been shared with the entire team.I appreciate you taking the time to share your feedback.

4/10 欠佳

真實旅客

家人同遊
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Do not recommend - Book elsewhere
Floor was not vacuumed. Couch had crumbs. Looks like a run-down apartment complex when you arrive. Strange clientele.
於 2023 年 8 月住了 2 晚
Sara 於 2023年9月17日的回應
Your feedback has been shared with the entire team. I appreciate you taking the time to share your feedback.

8/10 不錯

jesse

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It was a perfectly delightful stay for the money spent. OK.
於 2023 年 8 月住了 1 晚
sara 於 2023年8月15日的回應
On behalf of the entire hotel team, I want to thank you for sharing your guest experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 優異

Janet

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚
sara 於 2023年8月15日的回應
On behalf of the entire hotel team, I want to thank you for sharing your guest experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

6/10 一般

Mohammed

親子同遊
不滿：整潔度
The smell of drunkards was really annoying. Furniture and carpets are old and worn out. Some lights don't work.
於 2023 年 8 月住了 2 晚
TPS 於 2023年8月15日的回應
On behalf of the entire hotel team, I want to thank you for sharing your guest experience with us.

10/10 優異

Lisa

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We stayed here because our house had no power and my daughter has medical equipment that needs electricity
於 2023 年 7 月住了 1 晚
Sara 於 2023年8月1日的回應
On behalf of the entire hotel team, I want to thank you for sharing your guest experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

6/10 一般

John

多人同遊
讚好：整潔度、職員與服務和客房舒適度
於 2023 年 6 月住了 1 晚
Sara 於 2023年6月29日的回應
Thank you for TownePlace Suites please come again.

4/10 欠佳

Kimberly

不滿：整潔度和住宿狀況
This property is under remodeling, I selected it for the kitchenette and the pool. The pool was tatted over at the end of June in Michigan. No no no but no disclosure for the remodeling. The room smelled like weed so I spend hours spraying over it since I have asthma. The cleanliness of the other parts of the room poor also. I needed a fresh set of towels and called 3/4 times to get someone to bring me some no one ever did I had to get them myself, since I am disabled and have flares of my illness this was a day I could’ve really used the help but I had to go get the set myself at 5 pm, after being told all day someone was coming. I get every industry has staffing issues but places won’t even remain open if they can service the clients they do have properly. Do not recommend.
於 2023 年 6 月住了 6 晚
Sara 於 2023年6月25日的回應
Dear KimberlyThank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the my leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 優異

Jean

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable place to stay
When we arrived it was a pleasant experience, the staff were polite and timely getting us checked in. The hallways to the rooms and the bathroom and entry to our room was dated and the TV was oddly placed but the room was clean and tidy. We enjoyed the nice kitchen in the room. We will stay there again when we are in town.and looking forward to seeing the new updates.
於 2023 年 6 月住了 2 晚
Sara 於 2023年6月15日的回應
On behalf of the entire hotel team, I want to thank you for sharing your guest experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

8/10 不錯

Susan

家人同遊, 伴侶同遊
讚好：整潔度和職員與服務
The kitchen was well stocked and helpful.
於 2023 年 5 月住了 7 晚
Sara 於 2023年5月30日的回應
On behalf of the entire hotel team, I want to thank you for sharing your guest experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 優異

Susan

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Will Stay Again
The staff were all very friendly and informative. The property is nice and tucked away from the main road. I booked the room based on past experiences at other locations and was not disappointed. The kitchenette is perfect and the desk was a much-needed work space.
於 2023 年 5 月住了 2 晚
Sara 於 2023年5月15日的回應
On behalf of the entire hotel team, I want to thank you for sharing your guest experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 優異

Janet

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very pleasant stay
We enjoyed our two days, beds were comfy and you gave me extra pillows and towels which I asked for.
於 2023 年 4 月住了 2 晚
Sara 於 2023年4月20日的回應
On behalf of the entire hotel team, I want to thank you for sharing your guest experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

8/10 不錯

真實旅客

讚好：職員與服務和客房舒適度
於 2023 年 3 月住了 1 晚
Sara 於 2023年3月31日的回應
On behalf of the entire hotel team, I want to thank you for sharing your guest experience with us.

10/10 優異

Mary Ann (Livonia)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very comfortable and roomy. Friendly staff. Great breakfast.
於 2023 年 2 月住了 2 晚
TownePlace Suites 於 2023年2月28日的回應
On behalf of the entire hotel team, I want to thank you for sharing your guest experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 優異

Deborah

讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was very clean and everyone was friendly. Free breakfast was a plus
於 2023 年 2 月住了 1 晚
TownePlace Suites 於 2023年2月28日的回應
On behalf of the entire hotel team, I want to thank you for sharing your guest experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

8/10 不錯

kazutoshi

商務旅客
讚好：整潔度、職員與服務和住宿狀況
設備は古いけど問題ありません。 シャワーの温度、水量もOK. 唯一朝食が貧相なのがNG
於 2023 年 2 月住了 3 晚
Sara 於 2023年3月31日的回應
On behalf of the entire hotel team, I want to thank you for sharing your guest experience with us.

4/10 欠佳

Nyle

商務旅客
讚好：職員與服務
不滿：住宿狀況
Dirty, noisy, room wouldn't stay warm
於 2023 年 1 月住了 3 晚

10/10 優異

Darnesha

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good stay
於 2022 年 11 月住了 2 晚
Sara 於 2023年1月18日的回應
On behalf of the entire hotel team, I want to thank you for sharing your guest experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 優異

Christopher

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I was going to come in after midnight. So I checked in via phone. They where very receptive and made it happen.
於 2022 年 11 月住了 1 晚
Sara 於 2023年1月18日的回應
On behalf of the entire hotel team, I want to thank you for sharing your guest experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

8/10 不錯

Christopher

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Everything was awesome
於 2022 年 11 月住了 2 晚

10/10 優異

Christopher

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel was clean. One problem is that I had to pay extra for the dog. $75 extra. For one night.
於 2022 年 10 月住了 1 晚

10/10 優異

Joe (Arlington)

於 2022 年 9 月住了 5 晚

6/10 一般

Trudy

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
We rented a 2 bedroom suite and the room itself was clean and nice in general. There were quite a few "maintenance issues". We did not contact the front desk to make the repairs as we had a busy schedule so in fairness they didn't get a chance to make the corrections. For example, the towel bar just fell off the wall, two lights in the bedroom didn't work which was quite inconvenient, the door to the main bedroom was improperly fitting and hard to close and the common area halls had a very bad / dirty/ air freshener smell. We also booked it because it said it had a pool. When we arrived the pool was covered with a tarp an we were told that it hasn't been open for a year and wouldn't be open for probably another year. All in all it was a good value but needed better attention to detail and cleanliness in the public areas.
於 2022 年 9 月住了 6 晚
Sara 於 2022年10月9日的回應
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the my leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,SaraAssisant General Manager

8/10 不錯

Crystal

讚好：整潔度
於 2022 年 8 月住了 3 晚

8/10 不錯

Jennifer

家人同遊
讚好：職員與服務和住宿狀況
Room wasn't the cleanest, we picked up bandaid wrappings off the floor and had to clean the bathroom sink (looked like someone had just shaved). Location and layout were perfect. Breakfast was great!
於 2022 年 7 月住了 6 晚
Sara loskowski 於 2022年8月3日的回應
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the my leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Sara Assisant General Manager

10/10 優異

Christopher

於 2022 年 6 月住了 3 晚
Sara Loskowsksi 於 2022年8月3日的回應
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. It is so woundreful to heart meet you expectations. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Sara Assisant General Manager

10/10 優異

Jacqueline

讚好：整潔度、職員與服務、設施服務和住宿狀況
Steve was a temp when I was there and he was wonderful. Really good customer service and very professional. He is a true asset to the hotel, he brings it great value.
於 2022 年 6 月住了 5 晚
Sara Loskowski 於 2022年8月3日的回應
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. It is so woundreful to heart meet you expectations. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Sara Assisant General Manager